fredvanner
Well-known member
Here are stats for 100 pings; 7% timed out. I don't know what the typical internet packet timeout probability is. 7% sounds high, but should not significantly affect downloads with a robust dowloader.
We changed host about 2 months ago - we were hoping things may have been better since. However, we do have several thousand users now so there is a lot of pressure at or around update times. As we are distributing this for free to everyone, we can't really justify upgrading our distribution channels further!Until Mike is able to work out what his hosting service is doing wrong (and I think there's a good chance that's where the problem lies) the only solution is a bit of patience.
I've kind of thought it was related to hitting some kind of limit of simultaneously connected users. And yeah... no reason for you to spend extra for some kind of fancy hosting plan given that the problem always resolves itself. Usually on the second or third click!We changed host about 2 months ago - we were hoping things may have been better since. However, we do have several thousand users now so there is a lot of pressure at or around update times. As we are distributing this for free to everyone, we can't really justify upgrading our distribution channels further!
CS, Mike
Colorado, connecting with Starlink.Interesting!!! Where are you all at? I wonder if it's a country issue or a provider issue. I'm in the US (New Mexico) provided by T-Mobile.
Hearing y'all gave me an idea. I fired up NordVPN, connected to Manchester, and voila! GHS is downloaded and installed Thanks!
Strongly suggestive of a problem related to your carrier, and not to Mike's hosting.After installing, I killed NordVPN. Immediately, ping is 100% timeout.
Currently Brazil.Interesting!!! Where are you all at?
Interesting!!! Where are you all at? I wonder if it's a country issue or a provider issue. I'm in the US (New Mexico) provided by T-Mobile.
Hearing y'all gave me an idea. I fired up NordVPN, connected to Manchester, and voila! GHS is downloaded and installed Thanks!
% traceroute 192.250.239.59
traceroute to 192.250.239.59 (192.250.239.59), 64 hops max, 52 byte packets
1 zenwifi_pro_et12-8000 (10.0.1.1) 1.423 ms 0.827 ms 0.441 ms
2 192.168.12.1 (192.168.12.1) 0.997 ms 1.060 ms 0.986 ms
3 192.0.0.1 (192.0.0.1) 1.546 ms 1.467 ms 1.464 ms
4 192.0.0.1 (192.0.0.1) 15.071 ms 25.027 ms 25.131 ms
5 * 192.0.0.1 (192.0.0.1) 19.900 ms 17.691 ms
6 * * *
7 * * *
8 192.0.0.1 (192.0.0.1) 18.217 ms 22.332 ms 17.782 ms
9 10.177.62.210 (10.177.62.210) 20.260 ms
10.177.62.214 (10.177.62.214) 20.684 ms *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
^C
Who provides your Internet access? Can you access the browser page at https://ghsastro.co.uk/ Does a tracert request for ghsastro.co.uk resolve to the end?as of monday 3/25 i still haven't been able to connect with GHS. is anyone else still having difficulty?
There seems to be an internal routing issue with T-Mobile. It looks like anyone using T-Mobile can't get to ghsastro.co.uk even though we could a few weeks ago. This is a T-Mobile problem and not a problem with GHSAstro's server.t-mobile. apparently that is the problem. i went to the library to use their internet and it worked just fine.
It sounds like the only real option is to connect through another provider, or use a VPN. There are a number of free VPNs out there. Not always the best, but you don't need much.I updated to the latest PI version today, and everything refreshed EXCEPT GHS. I also have T-Mobile as my internet provider. I am on the phone with them right now. Earlier, I did hard reboots of the gateway, and that did not correct the problem.