Oh... I take from your comment (maybe mistakenly) that Windows is not looked upon as the best way to go with PixInsight.... What is the preferred OS, if there is one... Linux? Mac OS?
I did see the thread on the Dell Support software... it looked to me like that issue could be resolved by removing the Utility software, is that not the case? Is complete OS reinstall the way to go.
BTW, I must say... I develop and support software in the engineering industry. I have seen some of the most sophisticated programs written on the Windows Platform (like Aspen Plus process simulator). I must say that PixInsight is one of the most amazing pieces of software I have ever seen. Makes the software I write look pathetic.... :sad: