out of scope Can't install a bunch of updates

A

azdeepskyguy

Active member
Been away from Pixinsight for several weeks. Went to update and it said I had 19 updates. Gave it permission, it downloaded everything as far as I know, but it came back and said all the updates failed. Now I'm in an endless loop of downloading and failed installs.

I'm not super technical, just want to understand what is going on and get this wonderful software up and running again. Here's the log after install failures:

[2024-05-10 04:35:32] Begin updater1
[2024-05-10 04:35:32] *******************************************************************************
[2024-05-10 04:35:32] This is PixInsight Updater stage one program version 01.03.00
[2024-05-10 04:35:32] Core application PID : 74784
[2024-05-10 04:35:32] Scheduled update task : Package installation
[2024-05-10 04:35:32] Target application directory : /Applications/PixInsight
[2024-05-10 04:35:32] Source update directory : /var/folders/v_/ymvkq71d3634p307fh2gbbr00000gn/T/PixInsight-update/contents
[2024-05-10 04:35:32] *******************************************************************************
[2024-05-10 04:35:32] Waiting for the PixInsight Core application to terminate...
[2024-05-10 04:35:33] PixInsight Core application terminated.
[2024-05-10 04:35:33] Waiting for things to stabilize...
[2024-05-10 04:35:35] Begin update process.
[2024-05-10 04:35:35] Source updates database loaded: /var/folders/v_/ymvkq71d3634p307fh2gbbr00000gn/T/PixInsight-update/contents/updates.xri
[2024-05-10 04:35:35] File removed: /var/folders/v_/ymvkq71d3634p307fh2gbbr00000gn/T/PixInsight-update/contents/updates.xri
[2024-05-10 04:35:35] Begin file removal process.
[2024-05-10 04:35:35] File removed: /var/folders/v_/ymvkq71d3634p307fh2gbbr00000gn/T/PixInsight-update/contents/remove.lst
[2024-05-10 04:35:35] Begin file transfer process.
[2024-05-10 04:35:35] File copied: /var/folders/v_/ymvkq71d3634p307fh2gbbr00000gn/T/PixInsight-update/contents/bin/NarrowbandNormalization-pxm.xsgn -> /Applications/PixInsight/bin/NarrowbandNormalization-pxm.xsgn
[2024-05-10 04:35:35] File copied: /var/folders/v_/ymvkq71d3634p307fh2gbbr00000gn/T/PixInsight-update/contents/bin/GeneralizedHyperbolicStretch-pxm.dylib -> /Applications/PixInsight/bin/GeneralizedHyperbolicStretch-pxm.dylib
[2024-05-10 04:35:35] *** Error: Cannot chmod target file: /Applications/PixInsight/bin/.DS_Store
[2024-05-10 04:35:35] End updater1: ERROR
 
I'm not sure why this has been marked "out of scope". It appears that the updater has failed to access the ".DS_Store" file (I'm afraid this is a MACOSX file - I don't know what it does, I'm pure Windows). This looks like a file corruption or files permission problem with the updater - I can't see why that is out of scope for support.
 
Very likely an older version of Pixinsight, the OP didn't write anything about which PI version and Build.
Though, the error messages are referring to a permission problem.

Cheers
Tom
 
I'm on 1.8.9-2
Mac OS. So any hints on what to do would be really helpful if anyone has a solution. Build 1604. Can't update beyond that.
 
Glad to try it... all the folders in the PixInsight folder have arcane names... can you give me a steer? Or is it something I do from within the PixInsight app?

Many thanks Chris.
 
azdeepskyguy said:
Glad to try it... all the folders in the PixInsight folder have arcane names... can you give me a steer? Or is it something I do from within the PixInsight app?

Many thanks Chris.
Click to expand...
Well, at the least, there's a problem with /Applications/PixInsight/bin/.DS_Store. Delete that file (with elevated privileges if necessary) and try the install again. That's a file the system creates, so presumably it got created with permissions that cause the PI installer to have problems. Assuming that PI wasn't ever installed under elevated privileges, it should be able to delete the files it created without any problems.
 
Got it. Read through the forums and found some others with the same problem. They suggested a restore from an earlier version, so using Mac Time Machine I restored the folder as it was on March 20, 2024. That did it. It suggested a bunch of updates, downloaded, then installed them on next boot up. Like some corruption somewhere as Chris noted.

For other Mac users, the fix is easy if you have a good backup.

Thanks for all the feedback.

Mel
 
cloudbait said:
Well, at the least, there's a problem with /Applications/PixInsight/bin/.DS_Store. Delete that file (with elevated privileges if necessary) and try the install again. That's a file the system creates, so presumably it got created with permissions that cause the PI installer to have problems. Assuming that PI wasn't ever installed under elevated privileges, it should be able to delete the files it created without any problems.
Click to expand...

it does require superuser privilege to delete anything in /Applications/ on macosx. but most user accounts have administrator status, so anyone should be able to delete the offending .DS_Store file. btw the presence of this file indicates that the directory was probably opened in the Finder at some point. it is a finder database file which is hidden in Finder even when the user tells Finder to reveal all dotfiles.

anyway a user should be able to remove the file by opening Terminal.app and typing:

sudo rm /Applications/PixInsight/bin/.DS_Store

the sudo command will ask for the user's login password. hopefully that would have solved OP's problem without having to resort to a restore from backup.

rob
 
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