Author Topic: SOLVED - License Reactivation - not working?  (Read 2226 times)

Offline kokanee

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SOLVED - License Reactivation - not working?
« on: 2015 June 23 19:10:33 »
[SOLVED] Looks like my email service provider (bell.net) was blocking emails from pixinsight.com.  Solved the problem by requesting Pixinsight Support to register my commercial  license to my gmail.com email address.

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Hello,

I'm trying to activate my commercial license for Pixinsight 1.8 using the "License Reactivation" link but haven't received any emails in the last 24 hours with my new license.  My spam/junk email filters haven't filtered any emails during this time.  Has anybody else had this problem?  How long does it normally take for Pixinsight Support to email me the new license file?

I'm urgently waiting to post-process my raw files of the California Nebula!  ;)

Thanks,

Anu.
« Last Edit: 2015 June 24 06:08:15 by kokanee »