Author Topic: PI crashes when closing a image file  (Read 3170 times)

Offline Jules

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PI crashes when closing a image file
« on: 2013 April 22 08:22:04 »
Hi

I am finding PI crashes when closing an image file. The error seems pretty random.

An excerpt of the crash report generated by OSX:

Process:         PixInsight [2031]
Path:            /Applications/PixInsight.app/Contents/MacOS/PixInsight
Identifier:      com.pleiades-astrophoto.PixInsight
Version:         01.08.00.1012 RC6 Ripley [x64]
Code Type:       X86-64 (Native)
Parent Process:  launchd [177]
User ID:         501

Date/Time:       2013-04-22 16:16:41.868 +0100
OS Version:      Mac OS X 10.8.3 (12D78)
Report Version:  10

Interval Since Last Report:          23087 sec
Per-App Crashes Since Last Report:   3
Anonymous UUID:                      28E4CF0C-5AA8-6B3F-401C-6CEA89888C54

Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Exception Type:  EXC_BAD_ACCESS (SIGABRT)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000

VM Regions Near 0:
-->
    __TEXT                 0000000100000000-00000001012d0000 [ 18.8M] r-x/rwx SM=COW  /Applications/PixInsight.app/Contents/MacOS/PixInsight

Application Specific Information:
abort() called
terminate called throwing an exception

I am not sure if the above is any good?

Julian

Offline Juan Conejero

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Re: PI crashes when closing a image file
« Reply #1 on: 2013 April 22 10:43:21 »
Hi Jules,

We are unable to reproduce any of these problems on our machines. We have tested RC6 very intensively during hours of continuous work with huge images, complex projects and long processes, without a single issue. There were some stability problems in previous release candidates, and a single reproducible sequence leading to a crash in RC5 with the LinearFit tool. However, all of these problems have been fixed in RC6.

If we are unable to reproduce a problem, there's no way we can fix it. The crash report you're providing indicates an invalid memory access (a null pointer in technical terms). In can be a bug in some support libraries used by the system, or in some support libraries used directly or indirectly by PixInsight. It may be due to some interaction caused by running applications or programs, which we have no control over. As I've said, we have tried very hard to reproduce this problem without success.
Juan Conejero
PixInsight Development Team
http://pixinsight.com/

Offline Philippe B.

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Re: PI crashes when closing a image file
« Reply #2 on: 2013 April 22 11:10:21 »
I also made some tests today with the 1012 (but not intensive) and didn't get any crash !
I will do more tests during the next 2 weeks

Offline Jules

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Re: PI crashes when closing a image file
« Reply #3 on: 2013 April 22 12:20:07 »
Juan / Philippe

Is there any thing I collect if it happens again?

Julian

Offline Juan Conejero

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Re: PI crashes when closing a image file
« Reply #4 on: 2013 April 22 12:21:53 »
Hi Julian,

Just copy the entire crash report text and save it as a txt file. Thank you for your help.
Juan Conejero
PixInsight Development Team
http://pixinsight.com/

Offline Jules

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Re: PI crashes when closing a image file
« Reply #5 on: 2013 April 22 14:57:44 »
Hi Juan

As requested, recent crash reports for your perusal. I am not sure why its crashing now as the last three crashes I have been doing something different. Its making me save my project consistently. Thanks for taking the time to look at this.

Julian
« Last Edit: 2013 April 22 15:30:58 by Jules »