how long?

[WJV]

been waiting almost a week for a trial.  how long does this usually take?  i would go ahead and purchase but want to see it work on my computers first.  Thanks

[Juan Conejero]

Hi,

We approved your trial license on August 17th. We have tried to send your license instructions email many times, but either your email provider or your email client software is blocking all messages sent from our corporate email server (@pixinsight.com). It seems to be blocking also our emails sent from a Gmail account that we use in these cases, so we have no way to contact you. Now that I know you are a forum member, I can send your license instructions as a private message through this forum. Please check your spam or junk email box, and/or provide us with a different email address (with a different provider) for notifications. We'll be glad to restart your trial period once you can activate your license.

[WJV]

Thanks Juan.  I do not know what is going on.  I allowed your site plus your specific email addresses to come thru last week.  As far as I know, and maybe don't, this is the first time messages are blocked after being "allowed" thru.  Nothing in the spam or junk folders.  The "noreply at" message did get thru.
Anyway, thanks so much.  I do very much look forward to your software and already have chosen many past images to start processing over again.  I'm excited.

Bill V   

[Juan Conejero]

Hi Bill,

You're welcome. I hope you enjoy your PI trial and don't hesitate to ask here, should you need more help or information.