Hi,
I had my trial period of PixInsight in April this year and I've finally purchased it. But there lies a problem. I purchased a commercial licence yesterday evening 14th Sept, 2010. I received confirmation from Pay Pal. After 1 hour as I hadn't hard anything from Pleiades Astrophoto, I emailed support, to ask where my licences was and how I could down load the software. By 11.30 am this morning I hadn't heard anything from support so I emailed again. It's 6.30 p.m. now and I still haven't received any help in obtaining the licence or PixInsight.
Is this normal, the trial licence only took a few hours to receive. However it appears I've managed to register on this forum.
Thanks in anticipation
Regards
Dave