Warning Message When Attempting to Uninstall 1.8.8-3 w/ -4 Update

[niteman1946]

Hi Juan and Group,

I have been running 1.8.8-3 since mid January and subsequently updated it to the initial version of 1.8.8-4.
And while the application under "Control Panel/Programs/Program and Features" presents the version as 1.8.8-3, the program comes up when executed as 1.8.8-4.
So far, so good.

This arrangement has worked well on my Dell desktop running Win10 Home.  I've had only a single glitch that dealt with the "Blink" process icon, and that was cleared up by a reboot of the computer.

So just today I have downloaded the latest version of 1.8.8-4, which requires an uninstall of the current 1.8.8-3/4 version.
When I go to the uninstall of the existing version I get the following message:

"An error occurred while trying to uninstall PixInsight.  It may have already been uninstalled.
Would you like to remove PixInsight from the Programs and Features List?"

I've stopped at this point and look to smarter folks than myself for some guidance.

Thanking you in advance,
Mark

Dell Desktop XPS8910, Intel (R) Core (TM) i7-6700 CPU @3.40GHz, 16GB Ram
Windows 10 Home, ver 1903
PixInsight ver 1.8.8-4 (x64)
Intel HD Graphics 530
Driver version 26.20.100.7263

[niteman1946]

As a follow up while every one is thinking about it .....
my current 1.8.8-3/4 continues to work fine.

Mark

[niteman1946]

Thoughts anyone?

Mark

[dave_galera]

Sorry, can't help I only use Mac

[niteman1946]

Thank you Dave.

Here's something I ran across from an old posting a few years back.
1.  Would this be appropriate to try?
2.  To what extent would I need to rebuild PI, assuming it worked?

Mark

[Juan Conejero]

Hi Mark,

This is a machine-specific issue. I can't help you because I cannot reproduce the problem you are reporting; version 1.8.8-3 can be uninstalled without problems on all of our Windows machines, even after the 1.8.8-4 update, and the new 1.8.8-4 installation package installs the application, also without problems.

The screenshot you have uploaded refers to running PixInsight in a special mode that removes all application settings on all supported platforms. Despite the 'uninstall mode' window title, this has nothing to do with uninstalling PixInsight on Windows.

[niteman1946]

Thanks Juan,

That's tough.  I was hoping for a back door to help.

If anyone else has a suggestion, I'll certainly entertain it.

Mark