Hi again,
Yes - it is the 'black tooltip window' that we are talking about. There are two ways to display most of these ToolTips. As I said, you can either hover over the 'label' of the user-field, or you can hover over the user-field itself.
Looking at the ImageIntegration process (as you have attached), you will get the first attached image when you hover over the label text that says "Combination". You will get the second attached image when you hover over the user-interaction field (that currently displays the word "Average").
The 'correctly formatted' ToolTip field is obtained when you hover over the label text.
Sometimes though, it is not always possible to display the whole field under any circumstances - in which case you have to resort to 'clever screencapture' processes. I use the Camtasia SnagIt package to do this - it is relatively inexpensive, and works very well indeed (it can even capture 'screen video', if required, as well as capture scrolling text windows 'automgically').
Hope this helps.