Network error: HTTP response code = 0

[AntonPike]

Hello,
iam new mac user and when i tryed to run pixinsight on my new mac, i get this popup window after entering login information (trial user).
I have no problem using PI on Win10.
I disabled firewall, make exception in firewall for PI but still get this message (found on internet that FW could be problem).

Can you please help me with this problem?

Thanks
A.P.

[Juan Conejero]

Hi Anton,

"0" is not a valid HTTP response code, so it is not being sent from our corporate server. You are getting a status code of 0 because the connection request is timing out, that is, there is no connection established between your computer and our server after a reasonable waiting time. This problem can be caused by multiple factors, but it is related to a problem with Internet connections on your machine, not in PixInsight. It's very true that misconfigured firewalls typically cause these problems on all platforms.