Author Topic: Latest version - default to full screen  (Read 505 times)

Offline Booter

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Latest version - default to full screen
« on: 2019 May 15 09:15:44 »
Hiya folks,

Just installed Version 1.8.6.1473.
Things seemed good until I mounted the new PI.
It defaults to full screen, with no pulldowns, etc.  I can open up images with quick keys .... but then the images do not show.
I will attach a screen cap of what I am seeing (and what I can't get out of).
Also, this is a Windows 7 machine and I am able to do the Alt + Ctl + U  sequence but it only toggles back and forth between a larger and smaller version of the same thing ... with the smaller version only having the gray bar at top with the blue cube icon and "PixInsight 1.8.6" on it.  Have also restarted the computer, no change.
Any suggestions warmly welcomed......

Jeff in Oakville, Canada

PS:  I had just been running the earlier version and it was fine.
PPS:  Uninstalled and reinstalled ... same problem.
PPPS: Installed the earlier version again, that earlier version works fine.
« Last Edit: 2019 May 15 11:14:57 by Booter »

Offline Juan Conejero

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Re: Latest version - default to full screen
« Reply #1 on: 2019 May 15 12:32:29 »
Hi Jeff,

This is a machine-specific issue that we cannot reproduce. Check that you have the latest driver versions available for your graphics card. Also take into account that you always must reboot your computer after installing PixInsight on Windows 7 (this is not necessary on Windows 10).

Besides that, note that Windows 7 and 8.x are no longer supported by current versions of PixInsight. I strongly recommend you upgrade to Windows 10.
Juan Conejero
PixInsight Development Team
http://pixinsight.com/

Offline Booter

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Re: Latest version - default to full screen
« Reply #2 on: 2019 May 15 19:31:17 »
Hi back, Juan,

Thank you very much for your reply and advice.
I just updated the OS on this particular computer -- as per your "strong" recommendation -- and all is now GOOD!   ;D
As it turns out, I had held off on the PI update on my Windows 10 machine, due to the Win 7 experience.
Now, I will shortly update that computer, too, with your latest PI version.
Woo hoo!

Again, thank you very much ... from Canada.

Best
Jeff Booth

Offline Juan Conejero

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Re: Latest version - default to full screen
« Reply #3 on: 2019 May 16 03:50:15 »
Hi Jeff,

That's great, I'm glad to know I could help. Now I hope you enjoy PixInsight!
Juan Conejero
PixInsight Development Team
http://pixinsight.com/

Offline sheggie

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Re: Latest version - default to full screen
« Reply #4 on: 2019 May 21 11:57:20 »
Juan, et al - I (also in Canada) am having this same problem - the newest release PI boots up with a totally black screen. If I move the mouse to the top of the screen and click where the menu titles should be, they appear. But nothing else is accessible. If I double click on the background, I'm offered the file-open window. I select a file recently processed in PI and I can tell it opened it but I can't see it. Moving the cursor around tells me there is something on the screen but all is black. I managed to load my process icons and again, I can tell they are there but they are black on black. I am running an i7 Dell XPS laptop with W'7 home that is fully up to date and this all started when I loaded the latest release of PI. Everything else on the computer is still working fine.

Stuart (northwest of Oakville)

Offline sheggie

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Re: Latest version - default to full screen
« Reply #5 on: 2019 May 21 12:09:50 »
I should add that I did reboot my computer and have reinstalled the latest version as a "repair" but it is still all black.

Stuart

Offline Renan

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Re: Latest version - default to full screen
« Reply #6 on: 2019 June 17 17:00:53 »
Same problem here.
NUC Intel 7i3BNK, 8Gb memory, SSD disk, latest drivers (just cheked with intel), Windows 10 up to date (just checked), and the same empty screen except that mine is white on white.
I reinstalled previous version, 1457, and now I have de same problem but it was not present before when running this version before installing 1473-5.
Why PI was working with v 1453 and after installing 1473 and also after going back to 1457 this problem exists?
Thanks
Renan


,

Offline Juan Conejero

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Re: Latest version - default to full screen
« Reply #7 on: 2019 June 19 04:37:45 »
Hi Stuart, Renan,

These are machine-specific issues that cannot be reproduced under normal working conditions. The most probable cause for these issues is the OpenGL implementation in your graphics drivers. Try running the application with the --opengl=raster command line argument. This may fix these problems, or at least alleviate them somewhat.

Quote
Why PI was working with v 1453 and after installing 1473 and also after going back to 1457 this problem exists?

There is no logical reason for this to happen on the PixInsight side. Maybe there has been a system or driver update that has created this problem. I cannot know.

Quote
I am running an i7 Dell XPS laptop with W'7

Please note that Windows 7 and Windows 8.1 are not supported by current PixInsight 1.8.6 versions. The only Windows version supported officially is Windows 10.
Juan Conejero
PixInsight Development Team
http://pixinsight.com/