Author Topic: PI wont load  (Read 134 times)

Offline rgoldfried

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PI wont load
« on: 2019 March 26 06:10:49 »
I click on the icon/application file and nothing happens. I get the loading symbol for about 4 seconds and then nothing.

Please help.
« Last Edit: 2019 March 26 13:46:08 by rgoldfried »

Offline wvanreeven

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Re: PIS wont load
« Reply #1 on: 2019 March 26 08:51:29 »
What operating system are you on? What version of PI are you using?

Offline rgoldfried

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Re: PIS wont load
« Reply #2 on: 2019 March 26 13:25:38 »
Windows 10 Home

Online Juan Conejero

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Re: PI wont load
« Reply #3 on: 2019 March 27 02:09:06 »
This is a machine-specific issue that cannot be reproduced under normal working conditions.

We cannot help without more detailed information. However, these problems typically happen on Windows because of system configuration errors, such as lacking system .dll files, or misbehaving virus protection applications. I hope this helps somewhat.
Juan Conejero
PixInsight Development Team
http://pixinsight.com/