Update fails

M

mborland

Active member
I've tried repeatedly to perform an update (Resources > Check for updates > Apply), but it fails. The updates appear to download correctly, but when I restart PixInsight, I get a error pop-up that says it failed to install the updates. The log is as follows:

[2020-09-07 22:57:34] Begin updater1
[2020-09-07 22:57:34] *******************************************************************************
[2020-09-07 22:57:34] This is PixInsight Updater stage one program version 01.00.12
[2020-09-07 22:57:34] Core application PID : 2226792
[2020-09-07 22:57:34] Target application directory : /opt/PixInsight
[2020-09-07 22:57:34] Source update directory : /tmp/PixInsight64-update/contents
[2020-09-07 22:57:34] *******************************************************************************
[2020-09-07 22:57:34] Waiting for the PixInsight Core application to terminate...
[2020-09-07 22:58:34] *** Error: Maximum wait time elapsed (60 seconds) - aborting.
[2020-09-07 22:58:34] End updater1: ERROR

I tried reinstalling PixInsight, but it didn't help.

--Michael
 
Hi Michael,

This cannot be reproduced. This is a machine-specific issue. Poor antivirus applications cause these problems on Windows sometimes. Also check your computer for viruses or some unwanted tasks running as background processes. I would recommend a clean reinstall of Windows, or using a different operating system.
 
Oops! Yes, of course! ?‍♂️

Then I'll have to eat my previous post to just say that I have never seen this on Linux. This is extremely strange. Questions:

- Which Linux distribution?
- Which desktop manager?
- X11 or Wayland?
- Are you using the nouveau graphics driver? If yes, then we know what happens. PixInsight is incompatible with nouveau; you should remove it and install the proprietary NVIDIA driver.

Thanks Rob for setting me straight!
 
Juan,

The problem was the nouveau driver, apparently. I switched to the NVIDIA driver and the update completed.

Thanks!

--Michael
 
Hi Michael,

Thank you for the positive feedback. The nouveau driver is unstable and does not provide a reliable OpenGL implementation. Unfortunately, it is being installed by default by some distributions, just because it is open-source. Fortunately, getting rid of nouveau and replacing it with the proprietary NVIDIA driver is now a straightforward task.
 
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