I am just wondering if anyone is still monitoring the main Pleiades web site. I have been trying to instal a copy of PixInsight on a new laptop for about a month now and can't get it working. I have copied over the license files and it still doesn't work. I have requested new activation codes something like ten times so far and they never arrive. I have sent several support request message via the web form, no response. Today I tried again, no license activation files received, so I have sent another message. I am beginning to wonder if I don't really exist and all of this is in my imagination. Can someone please confirm that I am real.