Ojo de Aguila
Well-known member
Dear Skywatchers.
I’m new here; therefore I would like to introduce myself briefly.
I’m from Styria (Austria so sorry for my English), but I’m living in Switzerland and since end of 2015 I’ve been observing the sky through a telescope that was actually a Christmas present for my wife. Since 2016, I started with astrophotography. First just with moon and planets, then also with deep sky images.
On 14th of April 2021, I've asked for a trial licenses. Immediately I got a email with this massage.
Dear PixInsight user,
For security reasons, all trial licenses are now subject to manual verification. If your license request contains valid data, it will be processed and you'll receive a new email with activation keys and download/installation instructions as soon as possible.
But as I wrote, this was on 14th of April, and since then not any more answer, no activation keys with download/installation instructions. I asked also the support, no answer. Did I something wrong?
Did someone from yours asked for a trial licenses, and if yes, how long it take to got it?
Good seeing
Günther
I’m new here; therefore I would like to introduce myself briefly.
I’m from Styria (Austria so sorry for my English), but I’m living in Switzerland and since end of 2015 I’ve been observing the sky through a telescope that was actually a Christmas present for my wife. Since 2016, I started with astrophotography. First just with moon and planets, then also with deep sky images.
On 14th of April 2021, I've asked for a trial licenses. Immediately I got a email with this massage.
Dear PixInsight user,
For security reasons, all trial licenses are now subject to manual verification. If your license request contains valid data, it will be processed and you'll receive a new email with activation keys and download/installation instructions as soon as possible.
But as I wrote, this was on 14th of April, and since then not any more answer, no activation keys with download/installation instructions. I asked also the support, no answer. Did I something wrong?
Did someone from yours asked for a trial licenses, and if yes, how long it take to got it?
Good seeing
Günther