PixInsight Forum

PixInsight => Bug Reports => Topic started by: vagrom on 2017 October 12 07:27:02

Title: Arcsinh stretch not showing after update
Post by: vagrom on 2017 October 12 07:27:02
On my Win64 machine, I just updated PixInsight and after restart, the arcsinh stretch process does not show up. I can go to "view installed updates" as see the update containing the stretch has be installed.

I did have the non-official module loaded, but I had to remove it as it was not working.

Any thoughts other than fresh install of PixInsight?
Title: Re: Arcsinh stretch not showing after update
Post by: vagrom on 2017 October 12 08:29:24
I looked in the Program Files\pixinsight\bin folder and saw the Arcsinh Stretch dll. I went to Process/Modules/Install Module and searched the directory and it found the module. I then manually installed. It now shows up under Intensity Transformations.

Title: Re: Arcsinh stretch not showing after update
Post by: Harry page on 2017 October 12 11:17:37
Hi
I too have this problem , Installed ok does not show up ??

Harry
Title: Re: Arcsinh stretch not showing after update
Post by: Juan Conejero on 2017 October 12 12:18:23
I have released many updates without any problems on any platform since the release of PixInsight 1.8.5 in August. PixInsight's update system has not changed in any way since then. The update packages for this module are correct and can be installed automatically without problems on our test machines. So the problem you are reporting is obviously not being caused by PixInsight.

This and similar problems, like .dll files being truncated to zero length 'mysteriously', are being reported since Microsoft's latest Windows updates (updates released since early September). Try uninstalling recent system updates from Control Panel. There is nothing I can do to fix these issues, which are being caused by erratic/buggy system components. Or use Linux or macOS, where these things don't happen.
Title: Re: Arcsinh stretch not showing after update
Post by: Harry page on 2017 October 12 12:30:40
Hi
Its the first time I have seen this !!

I did as Mr OP did and the module is now installed ??

and I am afraid I am sticking with my windows machine warts and all :)

Harry
Title: Re: Arcsinh stretch not showing after update
Post by: asharma on 2017 October 12 12:30:57
Strange.. It is not showing up on the process list, but is showing as installed on the update log.. Never faced this issue with new modules before

and btw, my windows hasn't been updated for some time. So, nothing to do with September updates, and am not switching to MacOX/ Linux unless the pixinsight team mentions this as an absolute necessity while selling the software.

:(
Title: Re: Arcsinh stretch not showing after update
Post by: jliu on 2017 October 12 16:41:53
I also experienced the problem of arcsinhStretch disapperaing after install reported by the OP vagrom.  The fix was as he described - find it and manually reinstall.  Additionally, I discovered that my usual way to close PI by clicking on the upper right hand window "X" did not cause the install to "stick".  The reason was that PI did not close by doing that; Task Manager indicated that it was still running in the background as a process.  I had to close PI by selecting "Close" under the File menu.  Doing that properly closed PI and made the arcsinhStretch install permanant.  Whatever the cause, after closing PI in the formal way described in the session that installed arsinhStretch, I can now close PI either way in subsequent sessions uneventfully.  BTW, arsinhStretch works great.
Title: Re: Arcsinh stretch not showing after update
Post by: msmythers on 2017 October 12 17:17:37
I hate to have to join in on this posting but I had to do the manual install also. Very odd. Just for completeness, Windows 7. This is the first PI problem I think I've had since early 1.8.3 maybe so very odd. Anyway no problem after the manual install. On my computer I can exit with either the X in the top right or the menu exit with no ill effect. Arcsinh is still there after restarting PI.


Mike
Title: Re: Arcsinh stretch not showing after update
Post by: oldwexi on 2017 October 13 02:06:12
Using Windows 7
Arcsinh was installed automatically and runs nicely.
Thos who like strong colors will like it thos who lie not strong colors
can simply reduce them.
It looks like getting no colors into the stars is an issue from yesterday now.

Gerald
Title: Re: Arcsinh stretch not showing after update
Post by: naavis on 2017 October 13 11:12:01
I succesfully used the ArcsinhStretch module yesterday, but today it was missing when I started PixInsight. I was able to add it back manually though. I'm on a 64-bit Windows 10.
Title: Re: Arcsinh stretch not showing after update
Post by: Pkay on 2017 October 13 15:32:57
Same Problem - Windows 10

Fix: Process/Modules/Install Module. Search. Install.
Title: Re: Arcsinh stretch not showing after update
Post by: chris.bailey on 2017 October 13 21:19:16
Or use Linux or macOS, where these things don't happen.

Really sorry Juan but the same happened re the arcsinh stretch module on my iMac. Easily resolved but it would appear there was something strange with this update.

Chris
Title: Re: Arcsinh stretch not showing after update
Post by: Juan Conejero on 2017 October 14 04:39:19
Hi Chris,

I have installed this update without problems on 4 Mac machines, running OS X 10.10, 10.11 and macOS 10.12. The update packages are correct for all platforms; I've just verified this on our server. The update is perfectly normal, there cannot be something strange in it; it's just one regular file.

Nobody has reported this issue on macOS before. Are you using a virus protection application?
Title: Re: Arcsinh stretch not showing after update
Post by: chris.bailey on 2017 October 14 08:53:28
Hi Juan

No virus protection running. Machine is a late 2015 i7 iMac running High Sierra. Update ran perfectly normally but that arcsinh module didn't appear after the PI restart. The same happened on my Windows laptop.

Curious.

Chris
Title: Re: Arcsinh stretch not showing after update
Post by: Petewaddy on 2017 October 15 08:41:53
I have had the same problem with this module on two separate machines , updated PixInsight, the module was installed and I did some processing with it to see what it was like. Closed the programme down, it was under process, it’s now disappeared.

Note this has happened on win10 laptop and a separate Linux pc running mint 18.1, both day module is installed, now no longer in process
Title: Re: Arcsinh stretch not showing after update [FIXED]
Post by: peter.englmaier on 2017 October 15 09:18:48
I had the same problem on my linux box (main pc) but not on my mac.

Here is how I fixed it:
Started PixInsight with the following option:

$ PixInsight --default-modules

And voila, the new stuff showed up in the console window:

Code: [Select]
Initializing PixInsight...

JavaScript runtime initialized.

Installing 48 module(s):
...
/opt/PixInsight/bin/ArcsinhStretch-pxm.so
* Scripting resources updated.
48 of 48 module(s) installed.

So if you start the binary using the console window and add this option, PixInsight should fix itself for you. Maybe there is a better way of doing this somewhere in the menu, bit it fixed the problem for me.
Title: Re: Arcsinh stretch not showing after update
Post by: peter.englmaier on 2017 October 15 14:40:51
Hi  Juan

Or use Linux or macOS, where these things don't happen.

Really sorry Juan but the same happened re the arcsinh stretch module on my iMac. Easily resolved but it would appear there was something strange with this update.

Chris

See my message #15 in this thread: it happens with linux too.
I figured out how to fix it using the command following line option:
Code: [Select]
PixInsight --default-modules

Maybe this gives a hint about how the bug was introduced. To my knowledge I have not changed modules and I have no idea why default-modules should make a difference, but it did! My Centos7 Linux System has no antivirus but I do have SELinux enabled.

Peter
Title: Re: Arcsinh stretch not showing after update
Post by: Juan Conejero on 2017 October 16 01:46:53
Hi Peter,

As you probably know, we use many Linux machines (dozens, literally) as users and developers. The entire PixInsight platform is being developed on Linux. I have not seen a single problem with this update on any of our machines, including all Linux boxes, as well as a variety of machines running macOS 10.12, OS X 10.10 and 10.11, and Windows 7 SP1, 8.1, and 10.

Sorry but there is no bug in this update package. I have verified the package file on our server and it is correct (and if it were incorrect or corrupt, the update system wouldn't allow you to install it because it would detect a checksum mismatch). None of the problems reported here can be reproduced on our working and testing machines. Without a repeatable pattern or a verifiable description of a problem, we cannot confirm a bug report. Until the contrary is proven, the problems being reported here must be caused by conflicts with other applications, issues with wrong system components, or incorrect installations. All of these are out of our control.
Title: Re: Arcsinh stretch not showing after update
Post by: Geoff on 2017 October 16 02:21:25
For what it's worth, it runs fine on my MSI laptop running W10
Geoff
Title: Re: Arcsinh stretch not showing after update
Post by: Harry page on 2017 October 16 02:34:49
Hi Juan

I am sure its a windows update thing causing a problem , but with security in mind I will not uninstall any windows updates etc

Just to let you know , I received the update and it installed just fine and was visible after the first restart after installation there seemed to be no problem .

it was only when I started PI up the next time had the process disappeared !!!!!!!!! and required manual installation

Regards

Harry
Title: Re: Arcsinh stretch not showing after update
Post by: peteS on 2017 October 21 02:29:40
Or use Linux or macOS, where these things don't happen.

Easily resolved but it would appear there was something strange with this update.

Chris

Hi Chris,

It happened on my MacBook Air.

How did you resolve it?
Title: Re: Arcsinh stretch not showing after update
Post by: chris.bailey on 2017 October 21 03:25:32
Or use Linux or macOS, where these things don't happen.

Easily resolved but it would appear there was something strange with this update.

Chris

Process>Modules>Install Modules. Hit Search and it should find the one additional module and hit install. That fixed it for me.

Hi Chris,

It happened on my MacBook Air.

How did you resolve it?
Title: Re: Arcsinh stretch not showing after update
Post by: dld on 2017 November 15 05:39:56
While Arcsinh works as intended, it does not appear in the list of all processes when I start a second PI instance. Win10 here. Thanks!
Title: Re: Arcsinh stretch not showing after update
Post by: mijoschille on 2018 April 17 21:25:19
Hi Peter,

As you probably know, we use many Linux machines (dozens, literally) as users and developers. The entire PixInsight platform is being developed on Linux. I have not seen a single problem with this update on any of our machines, including all Linux boxes, as well as a variety of machines running macOS 10.12, OS X 10.10 and 10.11, and Windows 7 SP1, 8.1, and 10.

Sorry but there is no bug in this update package. I have verified the package file on our server and it is correct (and if it were incorrect or corrupt, the update system wouldn't allow you to install it because it would detect a checksum mismatch). None of the problems reported here can be reproduced on our working and testing machines. Without a repeatable pattern or a verifiable description of a problem, we cannot confirm a bug report. Until the contrary is proven, the problems being reported here must be caused by conflicts with other applications, issues with wrong system components, or incorrect installations. All of these are out of our control.

Juan, I respectfully disagree. I am running Ubuntu, no virus ware, and arcsinhstretch was not available as well. I ran the command line prompt that peter recommended and it now is available.

Mike
Title: Re: Arcsinh stretch not showing after update
Post by: ChristerS on 2018 September 05 06:53:56
I looked in the Program Files\pixinsight\bin folder and saw the Arcsinh Stretch dll. I went to Process/Modules/Install Module and searched the directory and it found the module. I then manually installed. It now shows up under Intensity Transformations.

Had same issue! Manually installed worked!
Title: Re: Arcsinh stretch not showing after update
Post by: rbamford on 2018 September 26 01:06:21
Had same issue on Win10 machines.
Came across this post when reading about the wondrous Arcsinh and wondering why didn't have it :)

I'm inclined to agree with a previous poster that it's related to fact that PI process doesn't appear to terminate (on Win10 anyway) when you close the main window.
I assume that PI doesn't save its settings (E.g. new modules etc.) until the process exits so if you close the main window and then shutdown Windows the settings are lost.
This seems to be backed up by experiment as on my machines Arcsinh only stuck after I did a File-Exit instead of just closing the window.

Update: the issue of the process being left running seems related to the installing of the module. Process seems to end properly when the main window closes except when a module has been manually installed.
Title: Re: Arcsinh stretch not showing after update
Post by: nbannister on 2018 October 23 15:23:33
I've just had the same problem on a brand new MacBook Pro (fresh out of the box, OS X 10.13.6).

After installing Pixinsight, 48 modules including Arcsinh were located in /bin, but only 47 loaded during PI startup, and Arcsinh is the one missing.

I fixed it by going to Process --> Modules --> Install Modules

But simply clicking "Search" with the Search Directory unchanged (/Applications/PixInsight/bin) resulted in no new modules being found. I forced the issue by:

1) changing the Search directory to "/Applications/PixInsight" (no bin), performing a search (no new modules, unsurprisingly), and then...

2) adding /bin back into the search path, and searching again - this time I got the moving progress bar quickly followed by 1 new module found (Arcsinh).

I've since tried closing PI using the Quit PixInsight menu option, and also by simply closing down the window. So far, Arcsinh remains visible.

Nigel
Title: Re: Arcsinh stretch not showing after update
Post by: pfile on 2018 October 23 16:03:57
i think also there might be a checkbox to do a recursive search under whatever directory you have chosen... did you happen to have that unchecked?

rob