update error

[Roger B]

Hi all,

I'm a new user of this product & still using the trial period,   A friend has given me some workflow & I'm getting good results  .   how ever on one work flow he mentions that to use the TGVDenoise,  what I cannot find  ..     

I looked for updates & saw there were 17 updates.   Updated & when PI was restarted it said did I want to install them  yes was the reply but I get a failed update error.....   I copied it & here is the error message.

It means nothing to me but someone on here may see what's wrong..

thanks in advance

[2013-11-06 23:17:55] Begin updater1
[2013-11-06 23:17:55] *******************************************************************************
[2013-11-06 23:17:55] This is PixInsight Updater stage one program version 01.00.10
[2013-11-06 23:17:55] Core application PID         : 3776
[2013-11-06 23:17:56] Target application directory : C:/Program Files/PixInsight
[2013-11-06 23:17:56] Source update directory      : C:/Users/Roger's/AppData/Local/Temp/PixInsight64-update/contents
[2013-11-06 23:17:56] *******************************************************************************
[2013-11-06 23:17:56] Waiting for the PixInsight Core application to terminate...
[2013-11-06 23:17:56] PixInsight Core application terminated.
[2013-11-06 23:17:56] Waiting for things to stabilize...
[2013-11-06 23:17:58] Begin update process.
[2013-11-06 23:17:58] Source updates database loaded: C:/Users/Roger's/AppData/Local/Temp/PixInsight64-update/contents/updates.xri
[2013-11-06 23:17:58] File removed: C:/Users/Roger's/AppData/Local/Temp/PixInsight64-update/contents/updates.xri
[2013-11-06 23:17:58] Begin file removal process.
[2013-11-06 23:17:58] Directory removed: C:/Program Files/PixInsight/doc/docs
[2013-11-06 23:17:58] File removed: C:/Program Files/PixInsight/doc/pidoc/css/pidoc-common.css
[2013-11-06 23:17:58] File removed: C:/Program Files/PixInsight/doc/pidoc/css/pidoc-generic.css
[2013-11-06 23:17:58] File removed: C:/Program Files/PixInsight/doc/pidoc/css/pidoc-pjsr-auto.css
[2013-11-06 23:17:58] File removed: C:/Program Files/PixInsight/doc/pidoc/css/pidoc-pjsr.css
[2013-11-06 23:17:58] File removed: C:/Program Files/PixInsight/doc/pidoc/css/pidoc-tool.css
[2013-11-06 23:17:58] Directory removed: C:/Program Files/PixInsight/doc/pidoc/css
[2013-11-06 23:17:58] Directory removed: C:/Program Files/PixInsight/doc/pidoc/graphics
[2013-11-06 23:17:58] File removed: C:/Program Files/PixInsight/doc/pidoc/icons/pidoc-icon.png
[2013-11-06 23:17:58] Directory removed: C:/Program Files/PixInsight/doc/pidoc/icons
[2013-11-06 23:17:58] Directory removed: C:/Program Files/PixInsight/doc/pidoc/images
[2013-11-06 23:17:58] File removed: C:/Program Files/PixInsight/doc/pidoc/scripts/utility.js
[2013-11-06 23:17:58] Directory removed: C:/Program Files/PixInsight/doc/pidoc/scripts
[2013-11-06 23:17:58] File removed: C:/Program Files/PixInsight/doc/pidoc/titles/pixinsight_reference_documentation_title.en.png
[2013-11-06 23:17:58] File removed: C:/Program Files/PixInsight/doc/pidoc/titles/pixinsight_reference_documentation_title_vert.en.png
[2013-11-06 23:17:58] Directory removed: C:/Program Files/PixInsight/doc/pidoc/titles
[2013-11-06 23:17:58] Directory removed: C:/Program Files/PixInsight/doc/pidoc
[2013-11-06 23:17:58] Directory removed: C:/Program Files/PixInsight/doc/pjsr/css
[2013-11-06 23:17:58] Directory removed: C:/Program Files/PixInsight/doc/pjsr/objects
[2013-11-06 23:17:58] Directory removed: C:/Program Files/PixInsight/doc/pjsr
[2013-11-06 23:17:58] Directory removed: C:/Program Files/PixInsight/doc/scripts
[2013-11-06 23:17:58] Directory removed: C:/Program Files/PixInsight/doc/tools
[2013-11-06 23:17:58] Directory removed: C:/Program Files/PixInsight/doc
[2013-11-06 23:17:58] File removed: C:/Program Files/PixInsight/src/scripts/BatchFormatConversion/BatchFormatConversion.js
[2013-11-06 23:17:58] File removed: C:/Program Files/PixInsight/src/scripts/BatchFormatConversion/copyright-info.txt
[2013-11-06 23:17:58] File removed: C:/Program Files/PixInsight/src/scripts/BatchFormatConversion/product-info.txt
[2013-11-06 23:17:58] Directory removed: C:/Program Files/PixInsight/src/scripts/BatchFormatConversion
[2013-11-06 23:17:58] File removed: C:/Program Files/PixInsight/src/scripts/BatchPreprocessing/BatchPreprocessing-engine.js
[2013-11-06 23:17:58] File removed: C:/Program Files/PixInsight/src/scripts/BatchPreprocessing/BatchPreprocessing-global.js
[2013-11-06 23:17:58] File removed: C:/Program Files/PixInsight/src/scripts/BatchPreprocessing/BatchPreprocessing-GUI.js
[2013-11-06 23:17:58] File removed: C:/Program Files/PixInsight/src/scripts/BatchPreprocessing/BatchPreprocessing-helper.js
[2013-11-06 23:17:58] File removed: C:/Program Files/PixInsight/src/scripts/BatchPreprocessing/BatchPreprocessing.js
[2013-11-06 23:17:58] File removed: C:/Program Files/PixInsight/src/scripts/BatchPreprocessing/change-log.txt
[2013-11-06 23:17:58] File removed: C:/Program Files/PixInsight/src/scripts/BatchPreprocessing/copyright-info.txt
[2013-11-06 23:17:58] File removed: C:/Program Files/PixInsight/src/scripts/BatchPreprocessing/product-info.txt
[2013-11-06 23:17:58] Directory removed: C:/Program Files/PixInsight/src/scripts/BatchPreprocessing
[2013-11-06 23:17:58] File removed: C:/Program Files/PixInsight/src/scripts/AdP/AnnotateImage.js
[2013-11-06 23:17:58] File removed: C:/Program Files/PixInsight/src/scripts/AdP/AperturePhotometry.js
[2013-11-06 23:17:58] File removed: C:/Program Files/PixInsight/src/scripts/AdP/AstronomicalCatalogs.jsh
[2013-11-06 23:17:58] File removed: C:/Program Files/PixInsight/src/scripts/AdP/AutoStretch.js
[2013-11-06 23:17:58] File removed: C:/Program Files/PixInsight/src/scripts/AdP/CatalogStarGenerator.js
[2013-11-06 23:17:58] File removed: C:/Program Files/PixInsight/src/scripts/AdP/CircleSquareIntersect.js
[2013-11-06 23:17:58] File removed: C:/Program Files/PixInsight/src/scripts/AdP/ImageSolver.js
[2013-11-06 23:17:58] File removed: C:/Program Files/PixInsight/src/scripts/AdP/ngc2000.txt
[2013-11-06 23:17:58] File removed: C:/Program Files/PixInsight/src/scripts/AdP/PreviewControl.js
[2013-11-06 23:17:58] File removed: C:/Program Files/PixInsight/src/scripts/AdP/SearchCoordinatesDialog.js
[2013-11-06 23:17:58] File removed: C:/Program Files/PixInsight/src/scripts/AdP/ShowWCSCoordinates.js
[2013-11-06 23:17:58] File removed: C:/Program Files/PixInsight/src/scripts/AdP/SpectrophotometricCatalogs.js
[2013-11-06 23:17:58] File removed: C:/Program Files/PixInsight/src/scripts/AdP/WCSmetadata.jsh
[2013-11-06 23:17:58] Directory removed: C:/Program Files/PixInsight/src/scripts/AdP
[2013-11-06 23:17:58] File removed: C:/Users/Roger's/AppData/Local/Temp/PixInsight64-update/contents/remove.lst
[2013-11-06 23:17:58] Begin file transfer process.
[2013-11-06 23:17:58] File copied: C:/Users/Roger's/AppData/Local/Temp/PixInsight64-update/contents/bin/DSLR_RAW-pxm.dll -> C:/Program Files/PixInsight/bin/DSLR_RAW-pxm.dll
[2013-11-06 23:17:58] File copied: C:/Users/Roger's/AppData/Local/Temp/PixInsight64-update/contents/bin/FITS-pxm.dll -> C:/Program Files/PixInsight/bin/FITS-pxm.dll
[2013-11-06 23:17:58] File copied: C:/Users/Roger's/AppData/Local/Temp/PixInsight64-update/contents/bin/Geometry-pxm.dll -> C:/Program Files/PixInsight/bin/Geometry-pxm.dll
[2013-11-06 23:17:59] File copied: C:/Users/Roger's/AppData/Local/Temp/PixInsight64-update/contents/bin/ImageCalibration-pxm.dll -> C:/Program Files/PixInsight/bin/ImageCalibration-pxm.dll
[2013-11-06 23:17:59] File copied: C:/Users/Roger's/AppData/Local/Temp/PixInsight64-update/contents/bin/ImageIntegration-pxm.dll -> C:/Program Files/PixInsight/bin/ImageIntegration-pxm.dll
[2013-11-06 23:17:59] File copied: C:/Users/Roger's/AppData/Local/Temp/PixInsight64-update/contents/bin/ImageRegistration-pxm.dll -> C:/Program Files/PixInsight/bin/ImageRegistration-pxm.dll
[2013-11-06 23:17:59] File copied: C:/Users/Roger's/AppData/Local/Temp/PixInsight64-update/contents/bin/MultiscaleProcessing-pxm.dll -> C:/Program Files/PixInsight/bin/MultiscaleProcessing-pxm.dll
[2013-11-06 23:17:59] *** Error: Unable to create file: Win32 error (32): The process cannot access the file because it is being used by another process.

: C:/Program Files/PixInsight/bin/PixInsight.exe
[2013-11-06 23:17:59] End updater1: ERROR

[georg.viehoever]

This may be caused by a Virus Scanner (that is accessing the file just in the moment that I is trying to install the update). Temporarily deactivate it and try again.
Georg

[Roger B]

Thanks for the prompt reply Georg,

Unfortunatly it didn't work I turned off my AVG security & run the update again but now get the following error,  not as long as the first

[2013-11-06 23:52:39] Begin updater1
[2013-11-06 23:52:39] *******************************************************************************
[2013-11-06 23:52:39] This is PixInsight Updater stage one program version 01.00.10
[2013-11-06 23:52:40] Core application PID         : 588
[2013-11-06 23:52:40] Target application directory : C:/Program Files/PixInsight
[2013-11-06 23:52:40] Source update directory      : C:/Users/Roger's/AppData/Local/Temp/PixInsight64-update/contents
[2013-11-06 23:52:40] *******************************************************************************
[2013-11-06 23:52:40] Waiting for the PixInsight Core application to terminate...
[2013-11-06 23:52:40] PixInsight Core application terminated.
[2013-11-06 23:52:40] Waiting for things to stabilize...
[2013-11-06 23:52:42] Begin update process.
[2013-11-06 23:52:42] Source updates database loaded: C:/Users/Roger's/AppData/Local/Temp/PixInsight64-update/contents/updates.xri
[2013-11-06 23:52:42] File removed: C:/Users/Roger's/AppData/Local/Temp/PixInsight64-update/contents/updates.xri
[2013-11-06 23:52:42] Begin file removal process.
[2013-11-06 23:52:42] File removed: C:/Users/Roger's/AppData/Local/Temp/PixInsight64-update/contents/remove.lst
[2013-11-06 23:52:42] Begin file transfer process.
[2013-11-06 23:52:42] *** Error: Unable to create file: Win32 error (32): The process cannot access the file because it is being used by another process.

: C:/Program Files/PixInsight/bin/DSLR_RAW-pxm.dll
[2013-11-06 23:52:42] End updater1: ERROR


Roger

[georg.viehoever]

Same thing again. Some other process (virus scanner, indexer, ...) is having a look at the file while PI is trying to update it.
Georg

[Roger B]

Thanks Georg,

I got it sorted by holding back on the DSLR update & installing the rest first then installing the DSLR update.

all updated now...   

Thanks

Roger

[georg.viehoever]

What DSLR update? How did you hold back on it?

Anything that others doing the same kind of updates could learn from your experience?
Georg

[Roger B]

sorry for the late reply,

This update
: C:/Program Files/PixInsight/bin/DSLR_RAW-pxm.dll
[2013-11-06 23:52:42] End updater1: ERROR

I held back by un ticking it for the update & installed the others first then this...

Roger