Author Topic: Update Error - Core Module  (Read 3046 times)

Offline cgibson

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Update Error - Core Module
« on: 2013 August 26 08:49:06 »
 In trying to run updates on my installation (Mac OS X 10.8.4, PixInsight 01.08.00.1015 Ripley (x64) RC7), I get the following error pop-up during the update procedure:

File checksum error: /tmp/PixInsight64-update/pixinsight.com/20130730-macosx-x86_64-core-c.tar.gz

Is there are remedy for this?

All other updates proceed normally...

Offline Juan Conejero

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Re: Update Error - Core Module
« Reply #1 on: 2013 August 26 11:28:39 »
That happens because you are entering an incorrect user name and/or password for authentication to download the core application update.

See for example: http://pixinsight.com/forum/index.php?topic=5839.0
Juan Conejero
PixInsight Development Team
http://pixinsight.com/

Offline cgibson

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Re: Update Error - Core Module
« Reply #2 on: 2013 August 26 14:39:08 »
I am able to log into the software distribution site with my Username and password, but the same information entered into the applications' updater dialog panel generates this error.

I have been unable to locate a dialog that might allow me to reset the password to something other than the system-generated and assigned value (received in my license purchase confirmation email).

I've emailed support@pixinsight.com for username/password confirmation...
« Last Edit: 2013 August 26 14:45:42 by cgibson »