Author Topic: Upgrade to 1.0.55.367 license problems  (Read 4145 times)

Offline mikefulb

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Upgrade to 1.0.55.367 license problems
« on: 2008 January 31 11:51:38 »
I received an email today about the 1.0.55.367 upgrade.  I downloaded the upgrade and uninstalled the previous version (the original commercial release) and installed the upgrade.  When I tried to run pixinsight it told me my license was invalid.  I renamed the pixinsight license file and tried entering my commericlal license information again and it still did not work:

The dialog says:

  Authentication error, server says "INVALID AUTHORIZATION CODE"

How do I restore operation of my application?

Michael Fulbright
mike.fulbright@pobox.com

Offline Juan Conejero

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Upgrade to 1.0.55.367 license problems
« Reply #1 on: 2008 February 01 01:20:34 »
Hi Michael,

This is a very strange error. You need no more activation codes at all, since you are a commercial user. Your .pixinsight-license file should allow you to run any new versions without problems.

I'm going to generate new activation codes for you, which I'll send to you by email. This will allow you to run the application. I'll also ask you to help us in knowing if we have a bug in the application that is preventing correct installation of new versions.

I apologize for the inconveniences.
Juan Conejero
PixInsight Development Team
http://pixinsight.com/

Offline mikefulb

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Upgrade to 1.0.55.367 license problems
« Reply #2 on: 2008 February 01 07:20:31 »
Thanks for getting back to me and looking at this problem quickly!  All is well now.