Author Topic: Problem downloading PixInsight trial version !  (Read 4730 times)

Offline boris sputnik

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I have tryed to download the PixInsight trial version, but it doesn't work !
I asked the a password and user name,wich they did !
When I use the P.W. and username it's fine ,it opens the downloading page...so far so good . Problem starts here:
https://www.dropbox.com/s/2amyu8iso7ge15l/ScreenShot023.jpg
When it's time to select and check the two boxes ,the PixInsight core application will not check ,it turns blue ( highlighted )and that's it. I tryed to continue and download anyway but as I thought ,only the uninstaller is installed...
https://www.dropbox.com/s/cnus41vhly1jdph/ScreenShot022.jpg
I sent them an E-mail explaining my problem and specified that I had no anti-virus on my computer.
They wrote me back to tell me I should disable my anti-virus !
Can anyone help me with this ! Please !
I want to buy that software but if I can't even download the trial version ,I'm affraid to lose $250 if the real thing does the same...
Thank you !
Maxx
Nexstar 8SE ,stellarvue SV80ST ,HEQ5 pro ,Canon T3 (1100D) ,0.63 focal reducer/corrector ,CLS clip-in filter , Magnif.mini SSAG Guiding kit ,BacyardEOS ,PHD guiding

Offline Carlos Milovic

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Re: Problem downloading PixInsight trial version !
« Reply #1 on: 2013 May 13 13:23:56 »
It looks that it installed fine. Take a look at the "bin" folder. There should be the executable.
Regards,

Carlos Milovic F.
--------------------------------
PixInsight Project Developer
http://www.pixinsight.com

Offline boris sputnik

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Re: Problem downloading PixInsight trial version !
« Reply #2 on: 2013 May 13 13:43:47 »
Well I just tried to download it again, but the access to the downloading page was denied....Man ,I'm not a bad person ,so why all this trouble?  O:) LOL
I just hope I can find a solution soon . I can't wait to process my first astrophotos.
Thank you for helping !
Maxx
Nexstar 8SE ,stellarvue SV80ST ,HEQ5 pro ,Canon T3 (1100D) ,0.63 focal reducer/corrector ,CLS clip-in filter , Magnif.mini SSAG Guiding kit ,BacyardEOS ,PHD guiding

Offline oldwexi

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Re: Problem downloading PixInsight trial version !
« Reply #3 on: 2013 May 13 15:59:03 »
Boris,
your screenshot22 shows that everything is installed.
So, open the
bin
Folder (already visible in your screenshot22)
and there you will find   PixInsight     to execute...

Aloha
Gerald

Offline boris sputnik

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Re: Problem downloading PixInsight trial version !
« Reply #4 on: 2013 May 14 06:01:57 »
Thank you for helping me all  now it works fine... ;D
Nexstar 8SE ,stellarvue SV80ST ,HEQ5 pro ,Canon T3 (1100D) ,0.63 focal reducer/corrector ,CLS clip-in filter , Magnif.mini SSAG Guiding kit ,BacyardEOS ,PHD guiding