Memory Violation Exception Generated.

[ftherrmann]

I was again using a TIF RGB file generated by PS CS5.  I used CCDStack to convert the TIF to FIT format and repeated the same DBE process without problem.  I'm using 1.8.0 PI on a Win7 x64 machine.  Exception occured after DBE points were placed and execute was selected.  Apparently PI doesn't like the CS5 TIF format.  If this is indeed the case I'll just stop trying to use TIF's within PI or you may want to take the selection of TIF formats out of your "Open" menu.

The short time I used PI trial 1.7 version it also generated an exception so I don't think that this problem is exclusive to 1.8.

A memory access violation dialog popped up and then the following exception info was displayed:

PixInsight Core 1.8.0 Ripley has stopped working

Problem Event Name:   APPCRASH
  Application Name:   PixInsight.exe
  Application Version:   1.8.0.932
  Application Timestamp:   50d72bfb
  Fault Module Name:   StackHash_0088
  Fault Module Version:   6.1.7601.17725
  Fault Module Timestamp:   4ec4aa8e
  Exception Code:   c0000374
  Exception Offset:   00000000000c40f2
  OS Version:   6.1.7601.2.1.0.768.3
  Locale ID:   1033
  Additional Information 1:   0088
  Additional Information 2:   00882af83e5864c4b516bb6edc8d707e
  Additional Information 3:   2270
  Additional Information 4:   227072f83d17249e43f9130d11f9a4ec

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[Juan Conejero]

Hi,

To diagnose and fix the problem, I need one of these TIFF files. We don't have PS, so we cannot generate one by ourselves. Could you please upload one of the problematic files?

On the other hand, which version of PixInsight are you using? If you are using 1.8.0 RC1, then this is a known bug in that version, which is unstable. We have released a stable 1.8.0 RC2 version yesterday.

[ftherrmann]

I have 1.8.0 which was d/l about two/three days ago.   Where would you like the PS tiff file uploaded to?

[ftherrmann]

Per your "About" screen:  Version 1.08.00.0932 Ripley eng x86_64 RC1

[ftherrmann]

Just updated to RC2. After installation of RC2 I allowed it to perform a doc update.  I ran the DBE process about 4 times on the problem PS Tiff file and it worked.  Looks like RC2 fixed the problem.  Thanks.  Fred