Reposting ST-8300C query with fits header and image statistics - Help!

[Carlos Milovic]

Could you upload a fits file, so we can take a look if the information is still in there, or it has being already clipped before?

I don't believe that it is related to cooling. That does not explain why are there so many zeroes. You'd still have readout noise of a few ADUS, so you won't have a constant zero level.

[astropixel]

Thanks Carlos. I hear another service coming up? Just as well it's still under warranty.

270k opens to 16.2mb

[pfile]

that file is really messed up badly.

looks like you are using CCDOps for camera control... is it possible to use even a demo version of another program such as maxim to see what will happen? did you buy the camera new? my sbig camera came with a license for equinox image (mac). i thought you could get a license for either CCDWare or Maxim (can't remember now) if you are running windows.

[astropixel]

I'm open to suggestions right now. I have CCDSoft and IRIS. I'll try them first.

EDIT: CCDSoft it is for now. I'll see how that goes.

[astropixel]

Carlos. as requested zipped fit file above. any thoughts?

[Carlos Milovic]

Yeah, I saw it... I'm inclined to think that it is a problem in the capture settings or the saving process. It seems that the data is already clipped in the file.
So, first try using a different capture software.