Problems on Linux

[JamesF]

[I've also emailed this to support as I didn't have access to the forum at the time]

I've just installed the trial version of the latest PI (x86) on Ubuntu 11.04.  The installation went fine and I was prompted to install the latest updates (19 of them), which I did.

On restarting PI in the console window the following error was displayed:

/usr/local/pixinsight-x86/bin/IntensityTransformations-pxm.so
<* failed *>
*** PixInsight API Error: Module: /usr/local/pixinsight-x86/bin/IntensityTransformations-pxm.so
Cannot load library /usr/local/pixinsight-x86/bin/IntensityTransformations-pxm.so: (/usr/local/pixinsight-x86/bin/IntensityTransformations-pxm.so: undefined symbol: _ZN3pcl22PreviewSelectionDialogC1ERKNS_6StringE): Module load error

Some time later I noticed that the STF tool was not in the menus.  I couldn't find a way to get it back, so I reinstalled and it was present.  Updating once more caused exactly the same problem, so I assume the above module contains the STF function.

I was going to attempt to reinstall once again and apply all the updates except the IntensityTransformations one, but now I get an error "INVALID AUTHORIZATION CODE", so I can make no further progress with this.

Can anyone help?

James

[JamesF]

Looks like the authorization issue was a temporary problem at PI's end as this morning it works.

I can now confirm that without the IntensityTransformations updates the STF function is present, so there appears to be an issue with that update.

James

[Juan Conejero]

Hi James,

Unfortunately, the latest update to the IntensityTransformations module is broken for 32-bit Linux (wrong compilation). I cannot fix that update right now, but you can extract an older version of the module (IntensityTransformations-pxm.so) from the tar.gz installation archive, which you can copy to your bin installation directory.

The best thing you can do is to upgrade your system to an up-to-date 64-bit Linux distribution. Bear in mind that all 32-bit versions of PixInsight have been declared obsolete, and the next version 1.8 that we'll released in September won't be available for 32-bit Linux.

I am sorry for the inconvenience. Let me know if you need help extracting the old IntensityTransformations module.

[JamesF]

I can extract the module, no problem.  And I've demonstrated to myself that the update doesn't fail on a 64-bit system.  Unfortunately I can't test on the 64-bit system at the moment, and the 32-bit install is still returning INVALID AUTHORIZATION CODE

James