I have to agree with Sander - and I am totally un-biased here as I have never used any remote telescope service.
However, you have to keep in mind that those who provide such a (commercial) service are 'vendors', and if you are not getting what you are paying for, stop paying
That said, perhaps they (i.e. the 'astute' vendors) will realise that many users will want to purchase JUST the raw data, not the data as massaged by some process over which they have no control.
Certainly, given the cruddy weather we seem to be having here all the time nowadays, I might yet have to resort to purchasing 'remote photons' - either that, or I am moving down to Juan's country cottage, or over to Carlos' remote mountain hideaway
Cheers,