Author Topic: Error message from Blink in v1.8.8-3  (Read 1883 times)

Offline 1DegreeN

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Error message from Blink in v1.8.8-3
« on: 2019 December 13 18:59:11 »
I've upgraded to 1.8.8-3. When I click on the list box for the time interval in Blink, there is some error text displayed in the process console - see below. However everything appears to be still working OK. This is on Windows 10 x64.
The error text is as follows:

*** PCL Win32 System Exception: At address 00007FFC9767E592 with exception code C0000005 :
Access violation: invalid memory write operation at address 0000002500000000

*** Backtrace Information ***
================================================================================
  0: รง in module: C:\Program Files\PixInsight\bin\PixInsight.exe at address: 0x5A5E798C
  1: _C_specific_handler in module: C:\Program Files\PixInsight\bin\VCRUNTIME140.dll at address: 0xAE38B860
  2: is_exception_typeof in module: C:\Program Files\PixInsight\bin\VCRUNTIME140.dll at address: 0xAE3822E0
  3: is_exception_typeof in module: C:\Program Files\PixInsight\bin\VCRUNTIME140.dll at address: 0xAE3822E0
  4: is_exception_typeof in module: C:\Program Files\PixInsight\bin\VCRUNTIME140.dll at address: 0xAE3822E0
  5: _CxxFrameHandler3 in module: C:\Program Files\PixInsight\bin\VCRUNTIME140.dll at address: 0xAE38C100
  6: _chkstk in module: C:\WINDOWS\SYSTEM32\ntdll.dll at address: 0xB61A10E0
  7: RtlRaiseException in module: C:\WINDOWS\SYSTEM32\ntdll.dll at address: 0xB6169EF0
  8: KiUserExceptionDispatcher in module: C:\WINDOWS\SYSTEM32\ntdll.dll at address: 0xB619FE40
  9: QProxyStyle::unpolish in module: C:\Program Files\PixInsight\bin\Qt5Widgets.dll at address: 0x9767DA20
 10: QStyleSheetStyle::renderRule in module: C:\Program Files\PixInsight\bin\Qt5Widgets.dll at address: 0x976959D0
 11: QStyleSheetStyle::renderRule in module: C:\Program Files\PixInsight\bin\Qt5Widgets.dll at address: 0x97695F20
 12: QStyleSheetStyle::drawPrimitive in module: C:\Program Files\PixInsight\bin\Qt5Widgets.dll at address: 0x9768E460
 13: QCommonStyle::drawControl in module: C:\Program Files\PixInsight\bin\Qt5Widgets.dll at address: 0x97665E80
 14: QWindowsStyle::drawControl in module: C:\Program Files\PixInsight\bin\Qt5Widgets.dll at address: 0x976AD920
 15: QStyleSheetStyle::drawControl in module: C:\Program Files\PixInsight\bin\Qt5Widgets.dll at address: 0x97689E30
 16: QStyledItemDelegate::paint in module: C:\Program Files\PixInsight\bin\Qt5Widgets.dll at address: 0x97843020
 17: QListView::paintEvent in module: C:\Program Files\PixInsight\bin\Qt5Widgets.dll at address: 0x978593B0
 18: QWidget::event in module: C:\Program Files\PixInsight\bin\Qt5Widgets.dll at address: 0x976204B0
 19: QFrame::event in module: C:\Program Files\PixInsight\bin\Qt5Widgets.dll at address: 0x976C5B00
 20: QAbstractItemView::viewportEvent in module: C:\Program Files\PixInsight\bin\Qt5Widgets.dll at address: 0x9782CCD0
 21: QCoreApplicationPrivate::sendThroughObjectEventFilters in module: C:\Program Files\PixInsight\bin\Qt5Core.dll at address: 0x5B57EF60
 22: QApplicationPrivate::notify_helper in module: C:\Program Files\PixInsight\bin\Qt5Widgets.dll at address: 0x975F8F80
 23: QApplication::notify in module: C:\Program Files\PixInsight\bin\Qt5Widgets.dll at address: 0x975F63F0
 24: QApplication::notify in module: C:\Program Files\PixInsight\bin\PixInsight.exe at address: 0x975F63F0
 25: QCoreApplication::notifyInternal2 in module: C:\Program Files\PixInsight\bin\Qt5Core.dll at address: 0x5B57CF50
 26: QWidgetPrivate::drawWidget in module: C:\Program Files\PixInsight\bin\Qt5Widgets.dll at address: 0x9761F650
 27: QWidgetPrivate::paintSiblingsRecursive in module: C:\Program Files\PixInsight\bin\Qt5Widgets.dll at address: 0x976261B0
 28: QWidgetPrivate::drawWidget in module: C:\Program Files\PixInsight\bin\Qt5Widgets.dll at address: 0x9761F650
 29: QWidgetPrivate::paintSiblingsRecursive in module: C:\Program Files\PixInsight\bin\Qt5Widgets.dll at address: 0x976261B0
 30: QWidgetPrivate::drawWidget in module: C:\Program Files\PixInsight\bin\Qt5Widgets.dll at address: 0x9761F650
 31: QWidgetBackingStore::doSync in module: C:\Program Files\PixInsight\bin\Qt5Widgets.dll at address: 0x97601690
 32: QWidget::event in module: C:\Program Files\PixInsight\bin\Qt5Widgets.dll at address: 0x976204B0
 33: QFrame::event in module: C:\Program Files\PixInsight\bin\Qt5Widgets.dll at address: 0x976C5B00
 34: QApplicationPrivate::notify_helper in module: C:\Program Files\PixInsight\bin\Qt5Widgets.dll at address: 0x975F8F80
 35: QApplication::notify in module: C:\Program Files\PixInsight\bin\Qt5Widgets.dll at address: 0x975F63F0
 36: QApplication::notify in module: C:\Program Files\PixInsight\bin\PixInsight.exe at address: 0x975F63F0
 37: QCoreApplication::notifyInternal2 in module: C:\Program Files\PixInsight\bin\Qt5Core.dll at address: 0x5B57CF50
 38: QCoreApplicationPrivate::sendPostedEvents in module: C:\Program Files\PixInsight\bin\Qt5Core.dll at address: 0x5B57EB10
 39: QCoreApplicationPrivate::sendPostedEvents in module: C:\Program Files\PixInsight\bin\qt-plugins\platforms\qwindows.dll at address: 0x5B57EB10
 40: QCoreApplicationPrivate::sendPostedEvents at address: 0x5B57EB10
================================================================================

Offline Juan Conejero

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Re: Error message from Blink in v1.8.8-3
« Reply #1 on: 2019 December 14 01:59:35 »
We cannot reproduce this problem on any of our Windows 10 working and testing machines. From the information provided by the backtrace, this looks like a machine-specific issue related to graphics drivers (the exception is being thrown by the QProxyStyle::unpolish routine, which is responsible for preparing a graphics component for a subsequent redraw).

Can you share detailes about your computer? Also, can you try on a different machine?
Juan Conejero
PixInsight Development Team
http://pixinsight.com/

Offline 1DegreeN

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Re: Error message from Blink in v1.8.8-3
« Reply #2 on: 2019 December 14 19:21:56 »
The PC which shows the error message is a Windows 10 x64 machine with a 1050Ti graphics adapter running v441.28 of the Nvidia drivers and DirectX 12.0

My laptop which has Intel graphics does not show the error.

There didn't appear to be any consequence to the error message and Blink's operation was unaffected.

Offline Astro61

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Re: Error message from Blink in v1.8.8-3
« Reply #3 on: 2019 December 15 08:18:42 »
Just got this error as well
Windows 10 x64
Intel i7-6700HQ
32 GB
Intel HD Graphics 530 (driver 21.20.16.4550)
Nvidia GeForce GTX 960M (driver 24.21.13.9835)

No previous issues with this PC and earlier versions of PixInsight

Thanks

Jay

Offline Juan Conejero

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Re: Error message from Blink in v1.8.8-3
« Reply #4 on: 2019 December 15 12:19:18 »
Hi Jay,

These are not the latest versions of the Intel and Nvidia drivers for your graphics card. The latest versions are:

Intel HD Graphics 530: Driver version 26.20.100.7463

GeForce GTX 960M: Driver version 441.66

Try updating your graphics drivers. This error should not happen under normal working conditions.
Juan Conejero
PixInsight Development Team
http://pixinsight.com/

Offline 1DegreeN

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Re: Error message from Blink in v1.8.8-3
« Reply #5 on: 2019 December 16 19:46:32 »
Following my report of this error message, I've used PI for my normal Blink workflow on each of the subsequent 4 days and I have not seen the error recur. So it only manifested on the first use of 1.8.8-3 after upgrading from 1.8.8-2
I have not made any changes to my PC - no windows updates, no changes to graphics drivers, no other s/w installed or removed.

Offline Theresamarie1

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Re: Error message from Blink in v1.8.8-3
« Reply #6 on: 2019 December 21 10:55:21 »
I am getting the same error, on a ryzen machine with Nvidia graphics.

I've had blink crash twice, and completely shut down the application.   And now Ive gotten a complete lockup of the application while doing image integration.  And had to do a hard kill on the application because it would not let me do anything.   

Same error message as 1Degree in pixinsight:
Exception code 0XC00000005
Faulting offset 0X000...001C3D1c3
Faulting process:  0XB74
Faulting  module:  Qt5WebengineCore.dll