Author Topic: blank white screen on latest version  (Read 1044 times)

Offline mmotta

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blank white screen on latest version
« on: 2019 November 28 08:44:11 »
After downloading the latest version just now, all I get is a blank screen in windows.I had the same problem with version 1.8.7, so.. reverting back again to version 1.8.6 which works fine for me.The latest version does work on my desk top computer, but only gives me a blank white screen on my laptop for the last 2 versions.I haven't been able to figure out why this is the case, any ideas or forum topics on this ??
I am using the latest windows pro version, always updated both computers, any one seeing the same?
Mario Motta

Offline pfile

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Re: blank white screen on latest version
« Reply #1 on: 2019 November 28 08:50:25 »
sounds like a video driver problem, have you tried updating the drivers for your graphics card?

rob

Offline Jose Joaquin Perez

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Re: blank white screen on latest version
« Reply #2 on: 2019 November 28 15:01:33 »
Im having the same problem in my desktop computer running Wdws 10pro. Checked twice that I correctly download the latest graphic drivers.....

Any ideas out there?
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José Joaquín Pérez
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Offline Juan Conejero

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Re: blank white screen on latest version
« Reply #3 on: 2019 November 29 02:53:35 »
Machine-specific problems. This does not happen under normal working conditions.

We cannot help with these issues. If you cannot update graphics drivers, or if updating them does not help, consider a complete clean reinstall of Windows, or using a different computer, or a different operating system.
Juan Conejero
PixInsight Development Team
http://pixinsight.com/