PixInsight fails to start on Win10 -- unable to find module

[glatiak]

I have PI installed on my observatory workstation and use it there occasionally. No problems. Last night I was unable to start PI -- got a system error message that a module could not be found. Did an installation repair -- same problem. And of course, the Win10 error log blows up when I attempt to see what the problem is. I uninstalled it but have not had a chance to reinstall (again). Any thoughts? Win10 still on 1809 -- AMD Ryzen processor.

greg latiak

[Juan Conejero]

Hi Greg,

This is, with high probability, a machine-specific issue with your Windows operating system, not with PixInsight. To help you, we need to know exactly what 'module' could not be found, or a more specific error message.

[Andres.Pozo]

[...]And of course, the Win10 error log blows up [...]

There is nothing that an application (PixInsight or any other) could do to make this happen. It seems that you have problems with your Windows installation unrelated to PI.

[glatiak]

Folks,

You are probably right but until Microsloth puts out a patch so the ^%*% error log reporter stops blowing up when one tries to read the log its going to be a bit tough. Especially since the fault lies at image activation as opposed to later.

g