Author Topic: New Version Crashing  (Read 7726 times)

Offline Juan Conejero

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Re: New Version Crashing
« Reply #30 on: 2019 October 24 13:30:37 »
Hi Jerry,

I'm sorry to read that. Definitely this is a machine-specific issue that we cannot reproduce. Version 1.8.7 is stable on all supported platforms under normal working conditions, including Windows 10.
Juan Conejero
PixInsight Development Team
http://pixinsight.com/

Offline jshelly

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Re: New Version Crashing
« Reply #31 on: 2020 January 09 22:23:10 »
I am getting the same error when I am trying to iconize an image.  It has occured after DBE, ABE, and Extract Cie L Component.
I am using a touchscreen enabled All-in-One PC running Windows 10 with an onboard Intel Graphics card.  Below is the error message.
If I click on an iconized image in PI this message keeps showing up over and over again and does not open the image.  If I randomly click on iconized images then I can access File and Save the Project otherwise I get the error message when clicking on anything while this error is occurring.  Like the OP I have not installed any Windows updates or updated any drivers, so I do not understand where this error originated.  Everything worked beautifully prior to the last PI update.

*** Backtrace Information ***
================================================================================
  0:  in module: C:\Program Files\PixInsight\bin\PixInsight.exe at address: 0x1F2535D0
  1: _C_specific_handler in module: C:\Program Files\PixInsight\bin\VCRUNTIME140.dll at address: 0x1747B860
  2: is_exception_typeof in module: C:\Program Files\PixInsight\bin\VCRUNTIME140.dll at address: 0x174722E0
  3: is_exception_typeof in module: C:\Program Files\PixInsight\bin\VCRUNTIME140.dll at address: 0x174722E0
  4: is_exception_typeof in module: C:\Program Files\PixInsight\bin\VCRUNTIME140.dll at address: 0x174722E0
  5: _CxxFrameHandler3 in module: C:\Program Files\PixInsight\bin\VCRUNTIME140.dll at address: 0x1747C100
  6: _chkstk in module: C:\WINDOWS\SYSTEM32\ntdll.dll at address: 0x1F2A10E0
  7: RtlRaiseException in module: C:\WINDOWS\SYSTEM32\ntdll.dll at address: 0x1F269EF0
  8: KiUserExceptionDispatcher in module: C:\WINDOWS\SYSTEM32\ntdll.dll at address: 0x1F29FE40
  9: QWidget::windowHandle in module: C:\Program Files\PixInsight\bin\Qt5Widgets.dll at address: 0xD8C36240
 10: QAccessibleWidget::window in module: C:\Program Files\PixInsight\bin\Qt5Widgets.dll at address: 0xD8E0A0E0
 11: QAccessibleWidget::window in module: C:\Program Files\PixInsight\bin\qt-plugins\platforms\qwindows.dll at address: 0xD8E0A0E0
 12: QAccessibleWidget::window at address: 0xD8E0A0E0
================================================================================

Offline Juan Conejero

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Re: New Version Crashing
« Reply #32 on: 2020 January 15 09:27:05 »
Quote
  9: QWidget::windowHandle in module: C:\Program Files\PixInsight\bin\Qt5Widgets.dll at address: 0xD8C36240

This is a machine-specific issue related to your graphics driver that cannot be reproduced under normal working conditions. This is beyond our control. Are you using the latest version of PixInsight? Integrated Intel HD graphics are known to cause problems, especially on laptops with touch screens. Try after updating your graphics drivers to the latest version available.
Juan Conejero
PixInsight Development Team
http://pixinsight.com/