Author Topic: Release 1.8.6 Repeating Crashes  (Read 4469 times)

Offline stevek

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Re: Release 1.8.6 Repeating Crashes
« Reply #30 on: 2019 November 25 11:57:00 »
I have installed 1.8.8.2 and so far, good.  No crashes.

Offline Juan Conejero

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Re: Release 1.8.6 Repeating Crashes
« Reply #31 on: 2019 November 26 02:42:51 »
Hi Steve,

I have installed 1.8.8.2 and so far, good.  No crashes.

I am glad to read that. Please let me know if it continues working well for you. I am trying to do my best to find causes and solutions to these issues.
Juan Conejero
PixInsight Development Team
http://pixinsight.com/

Offline Juan Conejero

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Re: Release 1.8.6 Repeating Crashes
« Reply #32 on: 2019 November 26 04:04:30 »
We have important news on this issue.

Yesterday I reported a verified reproduction of the problem being described here (read access violation at address 8 on Windows 10) on a Dell laptop with dual Intel HD integrated + NVIDIA discrete graphics cards.

We have solved this problem on the same machine by simply updating graphics drivers to their latest versions available for Windows 10. Now we have repeated the same WBPP task 6 times without any problems. Everything has worked perfectly and PixInsight 1.8.8-2 runs absolutely stable on this laptop. So far we have repeated many stress tests with zero problems.

Here is the procedure to update your graphics drivers on Windows 10:

- From the Start menu, select Control Panel.

- On Control Panel, select System and Security.

- Select System.

- Select Advanced System Settings (left panel)

- Select the Hardware tab.

- Click on Device Manager.

- Pull down the Display adapters item.

- Right click on the item for your graphics adapter. Select Update driver.

- Click on Search automatically for updated driver software. Windows will look for new drivers online, and if new drivers exist for your graphics card, they will be downloaded and installed.

If you have several display adapters on your machine (e.g. an integrated Intel HD graphics adapter and an NVIDIA or AMD discrete card), repeat the same procedure for each of them from Device Manager.

I hope this helps. These weird access violation errors are definitely being caused by wrong or incompatible graphics drivers on Windows. They are machine-specific issues beyond our control, but at least we have managed to solve them by updating graphics drivers on the only machine where we have been able to reproduce them.
Juan Conejero
PixInsight Development Team
http://pixinsight.com/

Offline stevek

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Re: Release 1.8.6 Repeating Crashes
« Reply #33 on: 2019 November 30 05:15:56 »
Hi Juan,
I am not so sure about your conclusions here.....  I have seen the same PI locks ups with the COOOOO5 Win32 issue on three different Windows 10 PC hardware machines, all with very different graphics, CPUs etc.  I never see the problem on OSX.  It is definitely IMO something to do with PI on Windows 10.

That said, I have not seen any issue since 1.8.8.2 update you posted.

Regards, Steve

Offline Juan Conejero

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Re: Release 1.8.6 Repeating Crashes
« Reply #34 on: 2019 November 30 09:53:11 »
Hi Steve,

Quote
I am not so sure about your conclusions here.....

Well, these conclusions are based on our own experience with several PixInsight installations on Windows 10, with different AMD, NVIDIA and Intel graphics cards. We can only speak about what we can reproduce under normal working conditions.

Glad to know 1.8.8-2 is working well for you.
Juan Conejero
PixInsight Development Team
http://pixinsight.com/

Offline greendaleobs

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Re: Release 1.8.6 Repeating Crashes
« Reply #35 on: 2019 November 30 19:43:27 »
1.8.8.2 has not caused any further issues so far on my desktop

now to update the server

Offline stevek

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Re: Release 1.8.6 Repeating Crashes
« Reply #36 on: 2019 December 02 01:44:24 »
Nope.  It's at it again.  All OS fixes and latest NVida Drivers 441.41.
I am going to remove, reinstall and not install any third party scripts from 3rd party repositories.
This morning, to get the below errors, all I did from PI startup was Blink and Image Integration tool, loading in 50 BIAS frames


*** PCL Win32 System Exception: At address 00007FFC70B5E320 with exception code C0000005 :
Access violation: invalid memory read operation at address 0000000000000008
*** PCL Win32 System Exception: At address 00007FFC70B5E320 with exception code C0000005 :
Access violation: invalid memory read operation at address 0000000000000008
*** PCL Win32 System Exception: At address 00007FFC70B5E320 with exception code C0000005 :
Access violation: invalid memory read operation at address 0000000000000008
*** PCL Win32 System Exception: At address 00007FFC70B5E320 with exception code C0000005 :
Access violation: invalid memory read operation at address 0000000000000008
*** PCL Win32 System Exception: At address 00007FFC70B5E320 with exception code C0000005 :
Access violation: invalid memory read operation at address 0000000000000008