Author Topic: No License Renewal  (Read 1682 times)

Offline edgellmh

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No License Renewal
« on: 2018 September 20 07:51:07 »
I have been unable to use PixInsight on my new Ubuntu machine. My requests for a license update go unanswered (the reply is not in my spam folder). I tried to use a trial license but it wouldn't work with a commercial download. This is very frustrating. :sad

marshall :sad:

Offline Niall Saunders

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Re: No License Renewal
« Reply #1 on: 2018 September 20 09:02:05 »
Hi Marshall,

You should not need a 'new license' - just because you have chnaged your hardware. In fact, you can use PixInsight on both your old and new machines (and any others, Linux or otherwise, that you might have) all at the same time.

What you need is the license file from your initial install - which you can then copy into the same (equivalent) directory folder on any and all other machnes that you want to run PixInsight on.

Do you still have the hard-drive contents of your original machine?
Cheers,
Niall Saunders
Clinterty Observatories
Aberdeen, UK

Altair Astro GSO 10" f/8 Ritchey Chrétien CF OTA on EQ8 mount with homebrew 3D Balance and Pier
Moonfish ED80 APO & Celestron Omni XLT 120
QHY10 CCD & QHY5L-II Colour
9mm TS-OAG and Meade DSI-IIC

Offline Andres.Pozo

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Re: No License Renewal
« Reply #2 on: 2018 September 20 11:09:55 »
Hi Marshall,
you need to read the FAQ!!!
https://pixinsight.com/faq/index.html