Author Topic: Crash During DynamicCrop  (Read 2055 times)

Offline Farzad_k

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Crash During DynamicCrop
« on: 2017 September 15 18:03:50 »
Hello,

This is not something new but something I have postponed perhaps because I have been using my OSX to do everything (bootcamp) and now I am back on a PC and facing this issue: when using dynamiccrop, many times  I get the persistent error message PCL WIN32 System Exception, and pretty much I have to force shut down PI in order to get rid of this error message.

My computer is a Surface Pro 4, and PI install is very much the latest.

Any idea what could be going on?


Thanks

Offline Juan Conejero

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Re: Crash During DynamicCrop
« Reply #1 on: 2017 September 16 02:15:37 »
This cannot be reproduced on any platform with version 1.8.5 of PixInsight.

My only recommendation is to reset all PixInsight settings (Launch the application with the Ctrl key pressed), reboot your computer, then launch PixInsight again. On a Surface with Windows 10 installed and up-to-date, your graphics drivers should be correct, so checking this should not help. If the problem persists, I'd make a complete system reinstall to have a clean Windows installation.

If you have a running Apple machine, and hence a running macOS platform, why on Earth are you using PixInsight on Windows/Bootcamp?
Juan Conejero
PixInsight Development Team
http://pixinsight.com/