Author Topic: Problem with registration and license  (Read 2055 times)

Offline moscow

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  • Posts: 17
Problem with registration and license
« on: 2017 July 24 23:49:33 »
My friend asked me to post this question.
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Hi!
I can not get an answer with a license for pixinsignt on the payment made. Can site administrators lack or other technical problems? Tell me when to expect an answer to my license request?
My e-mail started as "derzha..." in the request.

Serge.
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Could you please help him?

Thanks

Offline Juan Conejero

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  • Posts: 7111
    • http://pixinsight.com/
Re: Problem with registration and license
« Reply #1 on: 2017 July 25 03:35:57 »
Hi,

This has been a PayPal issue. We already have contacted PayPal and your friend. Hopefully the problem will be solved before 24/48 hours. We apologize for the inconvenience, but sometimes (only on rare occasions) PayPal does these things.
Juan Conejero
PixInsight Development Team
http://pixinsight.com/