Unable to save project...

[FunTomas]

When saving project, I obtained message...
File I/O Error: Unable to open file: Win32 error (32):The process cannot access the file because it is being used by another process.
:c:/data/images/ic443.data/9MPBZ9VIJ-000036

PixInsight (01.08.04.1185) is running on Windows 7 64bit. On drive C: is more than 45GB free of space.

[jkmorse]

The latest version is 1193.  Try updating to see if that fixes the problem.

Jim

[Juan Conejero]

Besides the need to use the latest version (do you receive notification emails?),

Unable to open file: Win32 error (32):The process cannot access the file because it is being used by another process.

This means exactly what it says: PixInsight cannot access the file because it is being used by another process. The "other process" can be a virus protection software or a malware. Please realize that this problem has nothing to do with PixInsight.

[FunTomas]

The latest version is 1193.  Try updating to see if that fixes the problem.

Yes Jim, I know that. I obtained email and saw few notification when starting PixInsight. Unfortunately latest version is not always the best version. I planned to wait 2-3 weeks for fine tunning this version, but now have installed it.

[FunTomas]

This means exactly what it says: PixInsight cannot access the file because it is being used by another process. The "other process" can be a virus protection software or a malware. Please realize that this problem has nothing to do with PixInsight.

Than you Juan. I try this few times during 20 minutes. I hope that when this occurs using antivirus, it can check these files in a while. Not all time (20 minutes). I will look for some tools to find out what is accessing these files.

[FunTomas]

I found solution for this problem. Process, that blocked saving PixInsight project is ESET antivirus. Main problem is, that files without suffix (project files in project.data folder) are suspects for antivirus. These files are checked and sometime blocked. I asked our administrators for exception for folder, where are project files stored. Another solution is to add any suffix (for example *.dat) for data files.

[Juan Conejero]

Glad to know you've found the cause of this issue.

Main problem is, that files without suffix (project files in project.data folder) are suspects for antivirus.

This is ridiculous to say the least. In this case I strongly recommend using a different, i.e. more serious, malware protection software.