Author Topic: Can't install updates in MAC  (Read 2396 times)

Offline mgarsal

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Can't install updates in MAC
« on: 2015 April 15 17:39:32 »
Hello, my first post here and hope this is the right forum for this:

I'm having trouble installing PI updates.... it goes through all the steps (pls see below), but at the end I get the "Unable to Install updates: Can't find required component(s)".  I checked the security settings and I have "Allow apps downloaded from" as "Anywhere"...any tips appreciated.

OS X Yosemite, 10.10.3. i5, 12 GB RAM (64 bits PI version).  Had the same issue before upgrading to this OS X version.

I've read prior similar posts for windows OS about checking the temp directory is set to the proper security settings, but don;t know where this is in a MAC...if applicable.

thanks
Miguel G.

select and download updates (all checked green)
packages downloaded . 19 successful, 0 failed
update packages have been scheduled for installation, do you want...?, yes (restart pixinsight is checked).
Upon closing PI I get "Unable to Install updates: Can't find required component(s)"
« Last Edit: 2015 April 15 17:46:19 by mgarsal »

Offline pfile

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Re: Can't install updates in MAC
« Reply #1 on: 2015 April 15 22:42:38 »
out of curiosity are there any spaces in the path to where pixinsight is installed, or spaces in the path to your home directory?

if you open terminal.app and then type "pwd" and return (no quotes) you will see the full pathname to your home directory.

rob

Offline mgarsal

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Re: Can't install updates in MAC
« Reply #2 on: 2015 April 17 17:16:36 »
thanks, I don't see spaces, this is the pathname

/Users/PULGAMAC1

Offline pfile

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Re: Can't install updates in MAC
« Reply #3 on: 2015 April 17 21:34:49 »
ok - i seem to recall that one user once had that problem. if there is nothing in the FAQ about this topic then hopefully Juan can say something about this.

rob