Author Topic: Someone know what i make bad  (Read 1273 times)

Offline enrique

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Someone know what i make bad
« on: 2016 July 23 04:31:52 »
Ever since I installed PixInsight Core 01.08.04.1195 Ripley (x64) does not work well, the bug that affects me is that I can´t create any new instance, or aply this process,  can´t duplicate  images by clicking and dragging.
I tried many things, reset settings, uninstall, eliminate tmp, change java versión, uninstall flash player, etc..

Offline Alejandro Tombolini

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Re: Someone know what i make bad
« Reply #1 on: 2016 July 23 09:26:30 »
Hi Enrique, which is your OS? I assume that you are using windows. Be sure that you follow the uninstall - install procedure.
From FAQ 3.3

We provide standard Windows installation packages. To install one of these packages, simply launch the executable file and follow the instructions. Once installed, you'll have a new PixInsight Platform entry on your Start > All Programs menu (Windows 7) or in the list of installed applications (Windows 8.), where you'll find an option or link to launch the PixInsight Core application. The installation also includes an uninstall utility.

Important: Under Windows, please uninstall a previous version, if you have one installed, before installing the latest package. For sanity, also reboot your machine after uninstalling the old version and before installing the new one. You must select the Uninstall option from the Start menu, under the PixInsight Platform item, or tell Windows to uninstall PixInsight. Never try to uninstall PixInsight by manually removing files.

See also the rest of FAQ 3.x that may also be useful.

Saludos, Alejandro.

Offline enrique

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Re: Someone know what i make bad
« Reply #2 on: 2016 July 24 03:45:00 »
Hi Alejandro,

Thanks for the reply. Certanly i use Windos 10. In reference your anwser i read  FAQ 3. and I had alredy before.
All the other version are work well, ... I try to install in another PC,

Thanks

Saludos Enrique