I think they are quite detailed in their assessment of the images you send. Mine were taken with 10" Newtonian, and I had used an MPCC in the optical train. They could tell that some of the reflections were due to the MPCC, and some their filter.
That being said, they were also a bit elusive/odd in their reply about the filters they sent back. They were hinting that they had custom chosen the filters to suit my optics. I asked them how they knew what other optics I used with their filters (ie I also have a refractor and at the time had an SCT), but no satisfactory answer came back. I also asked them what the difference was, because on their website and packaging on the filters they sent back, there only appears to be one kind of 12nm filter for each bandwidth.