Image does not open correctly

[David Serrano]

Hiya,

I have this 18 Mb TIFF image that PixInsight doesn't like:

Code: [Select]

Reading 1 image(s):
/home/hue/ll/ftp/pix/astro/af.es/20070910-nazgull-ngc891/NGC891_10x600.tif
Reading TIFF: 32-bit floating point, 3 channel(s), 1953x1301 pixels, chunky:   0%

Code: [Select]

           ____R____ ____G____ ____B____
Mean....... 0.0000000 0.0000000 0.0000000
Median..... 0.0000000 0.0000000 0.0000000
StdDev..... 0.0000000 0.0000000 0.0000000
AvgDev..... 0.0000000 0.0000000 0.0000000
Variance... 0.0000000 0.0000000 0.0000000
Minimum.... 0.0000000 0.0000000 0.0000000
MinPos..... (0,0) (0,0) (0,0)
Maximum.... 0.0000000 0.0000000 0.0000000
MaxPos..... (0,0) (0,0) (0,0)
Count...... 2540853

What can I do to help clarify this issue? I don't think the author of the image will have any troubles in letting me send it to you if it's necessary, so it's not going to be an obstacle.