« previous next »
Pages: [1]

Author Topic: Install Problem Win10 64bit new version  (Read 517 times)

Offline GrantBoxer

  • Newcomer
  • Posts: 44
Install Problem Win10 64bit new version
« on: 2019 December 21 18:34:47 »
I am trying to install the new PI version, but I keep getting a hang on the install screen saying "Preparing files for removal". I have uninstalled the previous version. Any suggestions?
Logged

Offline John_Gill

  • PixInsight Old Hand
  • ****
  • Posts: 368
Re: Install Problem Win10 64bit new version
« Reply #1 on: 2019 December 22 04:49:26 »
Hi,

After removing the old installation, perhaps you need to re-boot the PC.

John
Logged
APM 107/700 apo on CGX mount
ZWO Optics - Autoguiding
ZWO1600mm and filters
... when there are no clouds ...

Offline GrantBoxer

  • Newcomer
  • Posts: 44
Re: Install Problem Win10 64bit new version
« Reply #2 on: 2019 December 22 15:15:59 »
I have tried re-booting and renaming the "Pleiades" and "Pleiades Astrophoto" folders in the users folder.

I think the problem was that I was trying to install on a drive that was the C: drive. Works now that I have put it on the C: drive, thank you.
Logged
Pages: [1]
« previous next »