ACCESS VIOLATION ERROR

[dpaul]

Hi,

This is a well documented topic on the forum.  I have the latest update of PI and use a Dell 30 MB Ram / I7 laptop with Windows 10.

I've had the ''access violation'' error come up on and off over the last 6 months. Some times I can use PI on several occasions and I never get the problems. Other days (like today) is happened about 8 times.


As already documented by others, it does help if PI is properly closed down after use (not just using the 'X'). Even doing this I can still get the error part way through a PI session.


I wanted to share my experience because there are 2 distinct processes which tend to cause this problem for me, they are ''dynamic crop'' and dynamic background extraction''.  Is it possible there really is some kind of bug?

It would be useful to have a survey of PI users to ask how many have had the problem, how often and any trends in when it happens.


I love PI so apologies for this note but it is very very frustrating - I hope there is a solution within PI itself?


One question - recent PI updates only were minor ones, wasn't there meant to be a major one soon?
The version I have is 01.08.05.1353

Thanks

David

[RickS]

Hi David,

There have been some Dell specific issues with Qt (some of the Dell specific packages using an incompatible version.)  If you search the forum you should be able to find some details.

Cheers,
Rick.

[dpaul]

Hi Rick

Thanks for the reply - I can see Juan has made earlier reference to potential issues with Dell graphics and also possible ''poor windows 10 updates''.

I'll have to manage ''as is'' for now.

If anyone else has input on their experience, would be good to if the same machine and / or operating system as I have. I have a Dell XPS (30 Ram, I7 processor, 4K screen)

Thanks

David

[RickS]

Hi David,

I have an XPS15, 16GB RAM, i7, 4K touchscreen. I made some tweaks early when the Dell problems started and haven't noticed any problems since, but I don't use it heavily as I also have a very beefy desktop system. Unfortunately, I don't remember exactly what I did.

Cheers,
Rick.

[dpaul]

Thanks Rick

If you don't use it often maybe it would happen again with continuous use

David