Author Topic: Impossible tu run PI 1.8.5  (Read 868 times)

Offline pantarei

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Impossible tu run PI 1.8.5
« on: 2018 January 09 10:44:29 »
Hello, just a few minutes ago I upgraded PI to latest version 1.8.5 Ripley but I have the error you can see in attach. Before the upgrade PI worked without problems. I use W7 64 and of course I tried to install PI twice as suggested without results. Any tips is welcome. Thanks

Massimo

Offline Juan Conejero

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Re: Impossible tu run PI 1.8.5
« Reply #1 on: 2018 January 10 02:49:06 »
Hi Massimo,

This is a known problem with Windows versions older than Windows 10. You have to install an update from Microsoft's website to solve it:

https://support.microsoft.com/en-us/help/2999226/update-for-universal-c-runtime-in-windows

Please note that we have not originated this problem; it is a Windows configuration error.
Juan Conejero
PixInsight Development Team
http://pixinsight.com/

Offline pantarei

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Re: Impossible tu run PI 1.8.5
« Reply #2 on: 2018 January 10 06:30:40 »
Many thanks, I'll try it soon. And sorry, this is the first time I receive this error and never had problems before.

Best regards.

Massimo