Author Topic: Error everytime I use dynamic crop  (Read 1504 times)

Offline davyc

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Error everytime I use dynamic crop
« on: 2016 August 01 08:43:18 »
Everytime I try and use Dynamic crop I receive the same system error. As soon as I box off the image the error pop up appears and unable to remove the error pop up so need to close down PixInsight via task manager.

Offline Juan Conejero

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Re: Error everytime I use dynamic crop
« Reply #1 on: 2016 August 01 09:10:27 »
Not reproducible. Probably a similar issue to this report. We cannot reproduce anything similar to this problem on any platform.

The screenshot in your post shows a physical resolution of 1894x1065 with a scaling factor about 1.5. This is a logical resolution of about 1260x710, which is well below the minimum supported resolution.
Juan Conejero
PixInsight Development Team
http://pixinsight.com/

Offline davyc

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Re: Error everytime I use dynamic crop
« Reply #2 on: 2016 August 01 09:35:17 »
Due to the limit on the size of file attachments on this forum I had to resize down the image to a resolution of 1884x1065. My screen runs on the recommended resolution of 3840x2160.
I have tried the touch event setting you recommended on the other post. Will try again later to see if that eradicates the issue.
Thankyou

Offline davyc

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Re: Error everytime I use dynamic crop
« Reply #3 on: 2016 August 01 12:37:51 »
Tried the work around you stated in the other error post. worked perfect. Thank you :)

Offline Juan Conejero

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Re: Error everytime I use dynamic crop
« Reply #4 on: 2016 August 02 02:35:24 »
Glad to know you've fixed it. Which one of the workarounds did work for you?
Juan Conejero
PixInsight Development Team
http://pixinsight.com/