Unable to download repository information

[Narrowbandpaul]

Hi All,

Brand new Win10 Pixinsight user. Downloaded latest version just a few days ago and despite a reinstall I still see Unable to download repository information every time I launch the app. All else seems to work. I'm concerned that I won't be able to upgrade (except by logging on and downloading latest version)

Any advice?

Thanks

Paul

[Narrowbandpaul]

Also, just tried to run the benchmark script and each time it causes windows10 to crash. Don't know if its related to the repository info thing.

Thanks

Paul

[Narrowbandpaul]

Update,

Updating now works since I removed the 's' in https. Benchmak script still crashing windows though

[Juan Conejero]

Hi Paul,

This should never happen under normal conditions. Your machine has a problem with secure connections (SSL/TLS), which is not being caused by PixInsight. A common cause on Windows is a misconfigured virus protection or firewall software blocking secure connections established by the PixInsight core application.

[Narrowbandpaul]

Thanks Juan,

I managed to figure out the benchmark. Its definitely a secure connection thing. Once I unchecked the secure connection and force image download it worked fine. Benchmarks now uploaded.

Cheers

Paul