FileDataCache::Load(): Corrupted cache data

[justinngphoto]

I was trying to integrate the images and I received the error "FileDataCache::Load(): Corrupted cache data". When I quit the program after seeing the error, i got another message "Critical signal catched (11): Segmentation violation". The popup window refused to go away even after I clicked OK. May I know what happened and how do i go about resolving this? I am using Pixinsight 1.8 RC7.

I was also unable to install my updates. It says "Unable to install updates: Can't find required component(s).". I've already downloaded all files before I quit the program and was prompted to update.

Any kind assistance would be very much appreciated here. Thank you.

[Juan Conejero]

Hi Justin,

This sounds like your PixInsight installation has been messed for some reason.

Please do the following:

1. Uninstall PixInsight. Assuming you are a Mac OS X user, simply delete the PixInsight.app application bundle from your /Applications folder..

2. If necessary, download the latest installation package available at https://pixinsight.com/dist/

3. Install PixInsight. On Mac OS X, this means uncompressing the .zip installation package and copying PixInsight.app to /Applications.

4. Reset PixInsight settings. Right-click the PixInsight.app application, press the Ctrl key and hold it pressed while you select "Open" from the context menu. Answer yes on the subsequent confirmation dialog box..

Let's see if this fixes these issues.

[justinngphoto]

It works like a charm now ! Thank you!!!

[apricot]

Hello,
I get also this error "FileDataCache::Load(): Corrupted cache data" when PI try to use the cache, or when I try to open the Integration preference dialog to clear the persistent cache.
I tried to reinstall PI, but the error persists.
I use a linux 64 (ubuntu 12.04) platform with the latest PI release : how do I reset the PI settings ?
Thanks in advance,
Jean-Philippe

[georg.viehoever]

See http://pixinsight.com.ar/en/docs/75/pixinsight-reset-pixinsight.html

[apricot]

Thanks Georg !
Ctrl+clic did not work, it is likely because of the unity platform... So I tried to erase the configuration files in the /.Pixinsight directory   
It worked !
Clear skies,
Jean-Philippe

[Juan Conejero]

The Ctrl+Click trick no longer works for the UNIX/Linux versions of the PixInsight Core application. I had to remove it in the latest version as a result of some conflicts with X11 during the startup stages of the application.

You can achieve the same with the --uninstall command line argument. Simply run this from a terminal:

PixInsight --uninstall

and answer "yes" to everything. You can get a complete description of all available command line arguments with the standard --help argument:

PixInsight --help

[apricot]

Many thanks Juan !
Jp