New to PI & Forum. Install problems

[gottsch]

Hello All,

My name is Gert and I am new to PI. Just running in the trial license mode right now. My trial tasks for PI will be processing of Canon DSLR RAW frames of the annular eclipse into an animation and CCD deepsky images (non-narrowband) of NGC4725.

But first I need to overcome install problems of PI.
I have following download files:
PI-linux-x86_64-01.07.04.0759-20111228-t.tar.gz
PI-windows-x86-01.07.04.0759-nsi-20111228-t.exe

Maybe someone can assist debug.

1. Tried on SLC linux.
===============
Got following messages. Can someone provide a fix?

[gottsch] ~> /usr/PixInsight/bin/PixInsight.sh
/usr/PixInsight/bin/PixInsight: /usr/lib64/libstdc++.so.6: version `GLIBCXX_3.4.9' not found

(required by /usr/PixInsight/bin/PixInsight)
/usr/PixInsight/bin/PixInsight: /usr/lib64/libidn.so.11: no version information available

(required by /usr/PixInsight/bin/PixInsight)
/usr/PixInsight/bin/PixInsight: /lib64/libc.so.6: version `GLIBC_2.7' not found (required by

/usr/PixInsight/bin/PixInsight)
/usr/PixInsight/bin/PixInsight: /lib64/libc.so.6: version `GLIBC_2.9' not found (required by

/usr/PixInsight/bin/lib/libQtGui.so.4)
/usr/PixInsight/bin/PixInsight: /lib64/libc.so.6: version `GLIBC_2.10' not found (required by

/usr/PixInsight/bin/lib/libQtNetwork.so.4)
/usr/PixInsight/bin/PixInsight: /lib64/libc.so.6: version `GLIBC_2.9' not found (required by

/usr/PixInsight/bin/lib/libQtCore.so.4)
/usr/PixInsight/bin/PixInsight: /lib64/libc.so.6: version `GLIBC_2.7' not found (required by

/usr/PixInsight/bin/liblcms-pxi.so)
/usr/PixInsight/bin/PixInsight: /lib64/libc.so.6: version `GLIBC_2.7' not found (required by

/usr/PixInsight/bin/lib/libcrypto.so.10)
[gottsch] ~> uname -a
Linux localhost.localdomain 2.6.18-308.1.1.el5 #1 SMP Wed Mar 7 19:25:07 CET 2012 x86_64 x86_64

x86_64 GNU/Linux
[gottsch] ~>



2. SUSE Linux. Did not do much better
===========================

gottsch@lnx86vir:~> /usr/PixInsight/bin/PixInsight.sh
/usr/PixInsight/bin/PixInsight.sh: line 9: /usr/PixInsight/bin/PixInsight: cannot execute

binary file
gottsch@lnx86vir:~> /usr/PixInsight/bin/PixInsight
bash: /usr/PixInsight/bin/PixInsight: cannot execute binary file
gottsch@lnx86vir:~> ll /usr/PixInsight/bin/PixInsight
-rwxrwxr-x 1 501 501 24253387 2011-12-28 03:42 /usr/PixInsight/bin/PixInsight
gottsch@lnx86vir:~> uname -a
Linux lnx86vir 2.6.25.5-1.1-pae #1 SMP 2008-06-07 01:55:22 +0200 i686 athlon i386 GNU/Linux
gottsch@lnx86vir:~>   



3. WinXP. This did a bit better. Initial install completed.
=======================================
Subsequent update failed with attached screens.
At least the tool works in basic release version on the XP.
(I would prefer to see it run on Linux, though)

Any help is appreciated.

Thanks & Clear Skies,
Gert

[georg.viehoever]

- Can't help with SLC. I use Fedora14 without problem.
- Your Suse is a 32 bit version, while PI is 64 bits
- WinXP not really supported, see http://pixinsight.com/sysreq/index.html.  The problem with update is known. I recommend Win7-x64
Georg

[Carlos Milovic]

Hi Gert

You need an up-to-date linux distro to run PI. Specially, you need the latest version of glibc (well, at least the previous one). Fedora and Ubuntu are usually updated regulary, and up to date. Sometimes Fedora is a little ahead, and some compability problems may arise with a module compiled with the latest FC release and other linux distros.
Anyway, try upgrading SLC. Also, as Georg said, pay attention to the PI version you downloaded. It should match the bits of your OS.

[gottsch]

Hi Carlos, hi Georg,

Thanks for the input. I now realized that I tried to run64bit PI on the wrong Linux version. I have obtained the 32bit linux version of PI from the download page and will try on my installations again.

Does somebody maintain Linux VMs (virtual machines) with PI installed? That would be the easiest way to deploy a working installation.

Cheers,
Gert

[gottsch]

Hi Carlos,

...
Anyway, try upgrading SLC. Also, as Georg said, pay attention to the PI version you downloaded. It should match the bits of your OS.

I followed your instructions and ran the automatic update for SLC Linux. However after that the PI install error would not go away.

What is the method to query from the OS which glibc version is installed?
If I can find out which version is installed, then maybe I can find a manual update to the required (newer) version for PI.

Thanks,
Gert

[georg.viehoever]

Gert,

usually the glibc version is bound to the kernel version. You need to make sure that your glibc is equal or newer than what is required by PI. It is farily difficult to get an old kernel going with a new glibc. Since PI works on Fedora14, and Fedora14 has kernel version 2.6.35, something newer than 2.6.34 should work. The kernel version is output as part of "uname -a" ( 2.6.18-308.1.1.el5 in your case). Most likely, SLC6 should work (but not SLC5 or earlier).

Georg

[georg.viehoever]

The GLibc version can be identified with one of these:
rpm -q glibc
ls /lib/libc*

[TrickyDicky]

My 5c is this:
Don't waste time on 32-bit version - sooner or later you will face OUT-OF-MEMORY issue, for example - while trying to register or stack frames.

[Juan Conejero]

Don't waste time on 32-bit version - sooner or later you will face OUT-OF-MEMORY issue

Worth a whole dollar And no 32-bit version of PI 1.8 will be released for Linux and Mac OS X...