Runtime error

[ugatza]

Me aparece el siguiente mensaje cuando estoy utilizando la herramienta Image Integration:

Runtime Error!

Program: C:\PCL\bin\PixInsight.exe

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application´s support team for more information.

Y, cuando le doy a aceptar, el programa se cierra.



I get the following message when I'm using Image Tool Integration:

Runtime Error!

Program: C:\PCL\bin\PixInsight.exe

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application´s support team for more information.


And when I give him to accept, the program closes.

[Juan Conejero]

Hello

Which version of PixInsight are you running? This problem seems similar to a bug we had some versions ago (sorry I can't remember exactly which version). Are you using the latest version of PI Core (1.7.0.702) and up-to-date modules?

[edif300]

Using the lastest version and modules updated:

[Juan Conejero]

Hi Iñaki,

This sounds similar to a bug that we had in early versions of the ImageIntegration module. It was fixed and as far as I can tell it doesn't happen on any platform with the current version. Please check the version of ImageIntegration that you have installed:

- Right click on PI's workspace.
- Select Manage Modules.
- On the Manage Modules dialog, select the ImageIntegration module.
- The module version can be read on the bottom panel. It should be: 01.07.00.0110.

If you don't have the current version then there's an update that you haven't received for some reason. Otherwise we have a problem in the Windows version of this module.

Anyway, the problem you're having is most likely related to an out-of-memory condition, since you're using 32-bit Windows XP. You probably need to lower the stack size parameter, and also perhaps buffer size, to prevent this error to happen. I *strongly* recommend you update your computer and/or Windows version to use a 64-bit operating system and a 64-bit version of PI. Please note the following:

* We are about to declare all 32-bit versions of PixInsight obsolete, with the only exception of the 32-bit Mac OS X version (for now). On Linux and Windows we'll maintain 32-bit versions for a limited time exclusively to support legacy hardware. On FreeBSD we haven't released a 32-bit version. On Mac OS X, we'll drop the 32-bit version as soon as we fix the problems in the current Cocoa-based 64-bit version.

* Since September, we no longer support Windows XP officially (see the System Requirements page) . PixInsight will continue working on Windows XP, but more and more 'small' problems will probably arise as we publish new versions of the PI Core application. Currently the update system does not work properly on Windows XP due to lack of UAC support, and there are some screen rendering glitches. We only support Windows 7 and Windows Vista officially.

[edif300]

Hi Juan,

- The module version can be read on the bottom panel. It should be: 01.07.00.0110.

Module Id ............ ImageCalibration
Version .............. 01.01.01.0077
Development status ... <* Unspecified *> (release)
Release date ......... 2011/7/15

Seems to need the update... I checked availabe updates but says that there are no updates currently available for my PixInsight installation. ¿How can I do it?

I *strongly* recommend you update your computer and/or Windows version to use a 64-bit operating system and a 64-bit version of PI. Please note the following:

Ok, Win7/64bit with min 8gb ram. I will go for it.

[edif300]

UUPSSS sorry Juan,

Module Id ............ ImageIntegration
Version .............. 01.07.00.0110

ya no veo ni lo que hago con el atracón de horas que llevo mirando la pantalla...

[tommy_nawratil]

hi,

just got the trial license and run into the same problem with Image Integration causing frequent runtime errors and program crashes. WinXP SP3, newest Java installed, newest PixInsight version, the module reads:

Module Id ............ ImageIntegration
Version .............. 01.07.00.0114
Language ............. eng: English
Development status ... <* Unspecified *> (release)
Release date ......... 2011/12/27

I regret Pix Insight doesn't support WinXP any more, seems I have to leave it for now and come back to it if I get a new machine some time - what I certainly will do *great program*! Anyway, would be helpful if the program could auto-detect stack parameter and buffer sizes.

cs, Tommy
 

[Juan Conejero]

Hi Tommy,

We no longer support Windows XP officially, but with a few minor exceptions, PixInsight continues working well on Windows XP, AFAIK.

We have many Windows XP users, in fact, and they work with PixInsight on a regular basis. The problem here is that you're using a 32-bit operating system, and unfortunately you're facing its memory limits. Try decreasing the buffer size and stack size parameters in ImageIntegration. In this way you'll be able to integrate your data. Note that you'd have the same problem (or nearly) with a 32-bit version of Windows 7.

On the other hand, the runtime error shouldn't happen. You should get an out-of-memory error and the application should continue working normally after the error. The runtime error is being caused by an external module that is not part of PixInsight. This has been already reported and analyzed in a different thread; I'll search for it and will post the link here.

Anyway, would be helpful if the program could auto-detect stack parameter and buffer sizes.

All 32-bit versions of PixInsight are about to be declared obsolete officially. This will be announced soon. With a 64-bit operating system, the default values of the buffer size and stack size parameters are never a problem, even with extremely reduced memory sizes such as 2 GB (which are impractical for a 64-bit OS, anyway).

Why don't you consider upgrading to a 64-bit version of Windows? Incompatibility problems, perhaps?

[tommy_nawratil]

hi Juan,

thanks for your answer 
lowered buffer and stack size to 8MB/512 and now it runs since 2hrs without problems.

Yes, compability, but we all have to be compatible with future, sooner or later  so I will get
an another machine running Win7 64bit  8)

saludos
Tommy