Can't activate V7 64Bit

[DaveS]

I have just bought a new i7 CPU based PC, with Win7 64bit installed.

I logged on to the PI download site, and downloaded the 64bit Win 7 version of PI V7.

However, when I enter my 'user identifier' and Windows OS 'activation code (as I used on my Win XP 32bit PC) the PI server rejects it, and hence I can't activate the software.

I'm guessing that perhaps I need a different 'activation code' for the 64bit version?

Dave

[Carlos Milovic]

No, you need to copy your licence to the new computer, from the old one

[astrospotter]

OOPs, I just entered this too and sorry I had not seen this post which is the exact same problem I have.
Take care,
Mark

[DaveS]

No, you need to copy your licence to the new computer, from the old one

Yep, I did that Carlos 

I 'cut & pasted' the 'user identifer' and 'activation code' from the original e-mail with these numbers in it, into 'Notepad'.

Saved this to a 'flash drive' and imported it into the new PC. Opened it, then 'Cut & Pasted' it into the 'activation box' that opens up when you run PI for the first time.
 
But, the PI server rejects it?

Dave

[Harry page]

Hi Dave


Please read http://pixinsight.com/faq/index.html  and look at 2.7 and 2.9 this should do the trick 

Harry

[DaveS]

Thanks Harry 

As soon as I read 2.7 I remembered the licence file, and where it was.   

Easy to forget that one, as PI is the only software that I use, that adopts this system.

Dave

[astrospotter]

Ah yes.   It may be nice to have the screen that asks for the code to also have a note on that screen stating that an alternative for users who move to a new pc is to be sure the license file is coped to the new pc.

Or any sort of 'hint' when you cannot get in that implies a license file may not be present.   

Anyway, this is resolved, thanks.