Author Topic: Call for help: Test new updater for Windows  (Read 11478 times)

Offline Enzo De Bernardini

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Re: Call for help: Test new updater for Windows
« Reply #15 on: 2011 January 05 17:11:25 »
Still I'm getting an "Invalid user authentication data". Vista 32bit. Any help is welcomed.

Hi John,

You've tried typing the password instead of copy and paste? This solved my problem.

Regards,

Enzo.

Offline Ioannis Ioannou

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Re: Call for help: Test new updater for Windows
« Reply #16 on: 2011 January 06 10:01:48 »
Yes Enzo,

actually I tried

a) copy-paste (from Firefox's remembered password list   ;) ) and
b) typing carefully many times

and I tried the ones I have for the commercial download area (which I can access from the browser btw) and the ones I have for the forum - none worked  :(
Clear Skies
John (Ioannis)

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PI for the rest :)

Offline Juan Conejero

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Re: Call for help: Test new updater for Windows
« Reply #17 on: 2011 January 06 10:09:40 »
John,

Are you running an antivirus and/or firewall on your computer? There are antivirus programs that intercept encrypted data sent by PixInsight Core and modify them. An example is Avast. If you're running Avast, it is just impossible to authenticate from the update system unless you temporarily disable it.

Please try disabling your antivirus; your username and password work without any problem (I've just checked).
Juan Conejero
PixInsight Development Team
http://pixinsight.com/

Offline Ioannis Ioannou

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Re: Call for help: Test new updater for Windows
« Reply #18 on: 2011 January 06 10:37:27 »
Yap, that did the trick, 0652 installed all updates applied succesfully.

Blame Kasperky so.... :P
stupid me not to think of it :(

all ok
thanks
Clear Skies
John (Ioannis)

FSQ106N+Robofocus+QHY-22+SX USB wheel+Baader filters
SX OAG+DSI Pro guiding a NEQ6
PI for the rest :)

Offline Juan Conejero

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Re: Call for help: Test new updater for Windows
« Reply #19 on: 2011 January 06 11:03:49 »
You're welcome. Glad to know it's working now.
Juan Conejero
PixInsight Development Team
http://pixinsight.com/