Author Topic: installing woes  (Read 7035 times)

Offline rmorgan1

  • Newcomer
  • Posts: 3
installing woes
« on: 2020 February 29 06:47:33 »
I'm going to vent so just ignore if you don't like it.

Why is there a Modify,Repair,Remove program and I still have to download a trial version as a separate install from a website?
Why do I have to run the install just to find out it won't install because of a previous install?
Why is there a Check for Updates when it says is you can use it?
Why doesn't the install tell me everything is okay, previous scripts are copied or okay, and and my license is good?
Why is it that it takes me an hour to figure this all out each time?

okay, i'm done.
thanks!

Offline dpastern

  • Newcomer
  • Posts: 22
Re: installing woes
« Reply #1 on: 2020 March 02 04:58:43 »
Your post doesn't make much sense to me.

From memory, the trial version should be removed once you buy the full version (licence won't work with it).  You then download the full version from your personal download centre (the link is in the activation Email that PixInsight sends you).  It's been 2 years since I tried the trial, and I'm going off a not so great memory here, so I apologise in advance if my memory is wrong. 

I've had zero issues with installing PixInsight on both a Mac and Computer, the latter only a few nights ago.  Took less than a few minutes at most. 

Modify/repair/remove is a Windows thing.  Nothing to do with PixInsight.

Even though the application might be installed with the latest installer, there may still be updates.  It would be impractical to keep having to update the installer for every single small patch update that is released.  This is common with every single software application that runs on MS Windows that I can think of and has been that way since day dot. 

With regards to the installer telling you licence is good etc, it's job is to install the application.  Nothing more, and nothing less.  Once the software is installed, there are options to check licence validation etc.  That is again common with pretty much every MS Windows application since day dot.

It shouldn't take an hour to figure this all out.  You are overthinking things, and expecting applications to work in a way that doesn't apply to software design in general. 

Even the simplest of persons can make life hard for themselves.

Offline dave_galera

  • PixInsight Addict
  • ***
  • Posts: 261
    • QDigital Astro
Re: installing woes
« Reply #2 on: 2020 March 02 06:31:28 »
I have never had a problem with installing PixInsight, even when I first installed the trial version, the installation instructions are quite clear and simple to understand. Both the initial installation and update procedures are well documented, and again, I have never had a problem understanding or implementing them, all seems very logical to me.

I honestly believe that you don't understand basic program installation/upload procesures.....
« Last Edit: 2020 March 02 07:19:51 by dave_galera »
Dave