Author Topic: Application Exception when running Drizzle Integration  (Read 1202 times)

Offline erikgu

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Application Exception when running Drizzle Integration
« on: 2019 December 18 03:25:29 »
Hi, Exception in latest Pixinsight version causing bluescreen when running Drizzle Integration. Have been a problem with crash lately.
Windows 10 installed for latest version of Pixinsight. 

Exception:

Faulting application name: PixInsight.exe, version: 1.8.8.3, time stamp: 0x5df3c331
Faulting module name: Qt5WebEngineCore.dll, version: 5.13.2.0, time stamp: 0x5dc1834c
Exception code: 0xc0000005
Fault offset: 0x0000000001c3d1c3
Faulting process id: 0x1658
Faulting application start time: 0x01d5b527635630ed
Faulting application path: C:\Program Files\PixInsight\bin\PixInsight.exe
Faulting module path: C:\Program Files\PixInsight\bin\Qt5WebEngineCore.dll
Report Id: 59e35c04-5e82-4260-8b04-85756609b6f6
Faulting package full name:
Faulting package-relative application ID:


Following info:

Fault bucket 1190128134199010772, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: PixInsight.exe
P2: 1.8.8.3
P3: 5df3c331
P4: Qt5WebEngineCore.dll
P5: 5.13.2.0
P6: 5dc1834c
P7: c0000005
P8: 0000000001c3d1c3
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2885.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3047.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3076.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3074.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER30A4.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_PixInsight.exe_ef0b887781f79f04542c2db3d1ac4bab8acf3_1efa628a_813f0583-a597-430d-81da-b16fbbc92508

Analysis symbol:
Rechecking for solution: 0
Report Id: 59e35c04-5e82-4260-8b04-85756609b6f6
Report Status: 268566528
Hashed bucket: efc7faf007e467f410842f3b842165d4
Cab Guid: 0

Erik G

Offline Juan Conejero

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Re: Application Exception when running Drizzle Integration
« Reply #1 on: 2019 December 18 06:56:52 »
Hi Erik,

We cannot reproduce this problem. Can you share details about your machine (CPU, RAM, disks, graphics drivers, etc)? By blue screen do you mean a BSOD (Blue Screen of Death)?
Juan Conejero
PixInsight Development Team
http://pixinsight.com/

Offline erikgu

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Re: Application Exception when running Drizzle Integration
« Reply #2 on: 2019 December 22 17:41:17 »
Hi sorry for not coming back sooner,

First yes I mean BSOD

Processor : Intel(R) Core(TM) i7 960 3.20GHz
RAM : 12GB
Graphics : NVIDIA GeForce GTX 1050 Ti with NVIDA driver date 24/7/2019
System Disk : Kingston SHSS37A960G ATA Device with OS and also 2 Pixinsight Swap areas, 

Erik