Author Topic: Pixinsight - Startup - Exception Error  (Read 827 times)

Offline Aidi

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Pixinsight - Startup - Exception Error
« on: 2019 August 20 06:00:33 »
For some reason, my Pixinsight has decided to stop working.   When i double click on the desktop icon, it starts to load and abruptly stops with a grey screen with a warning saying "Unknown Expception"     I cant do anything other than go to task manager and end the task.   Tried running as administrator, same result.

Never seen anything like this before.   Thought i would ask for some help before taking more drastic action to resolve.    Anyone offer any assistance please?

Offline dave_galera

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Re: Pixinsight - Startup - Exception Error
« Reply #1 on: 2019 August 20 06:06:28 »
I assume you are on a Mac not windooooze?

Suggest you delete PI and re-install just to make sure it hasn't been corrupted.

Is there any more information given in the error?
Dave

Offline Aidi

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Re: Pixinsight - Startup - Exception Error
« Reply #2 on: 2019 August 20 07:19:48 »
Problem is not on Mac (Thats working fine).  Its Windows 10. 

No other info to offer i'm afraid.  I get the Initial grey/brown splash then this..




Offline dave_galera

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Re: Pixinsight - Startup - Exception Error
« Reply #3 on: 2019 August 20 08:43:35 »
Did you try a re-install?
Dave

Offline Aidi

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Re: Pixinsight - Startup - Exception Error
« Reply #4 on: 2019 August 20 12:31:08 »
That’s what I had to do in the end.  All working now.   Can’t think what might have caused it... windows updates are off, so as far as I can tell nothing has changed since the last time I used it a couple of days ago.

But, back and working, so alls not lost!